This was a lovely hotel -- extremely comfortable having two rooms. The breakfast was delicious and the evening "manager's reception" was a treat. It was clean, staff was very helpful and friendly. The only minor complaint is the location. We don't take taxis if we can help it, we prefer using local transportation. It was 5 long blocks to the... more

After reading all of the reviews on here, I was excited to stay at this hotel. Unfortunately, I did not have the same experience as most others. From the moment I entered my room, I noticed a loud thud coming from the roof - this noise occurred every minute or so, and it did not go away for the duration... more

I have one thing to add to the many favorable reviews - the concierge was excellent. I was travelling with two teenagers and the Concierge made sure that we had the right restaurants recommended, tickets to the folkloricko and the right tours booked. She was sharp, in charge and helpful. The hotel overall is perfect for family travel - the... more

I stayed at the Embassy Suites Mexico City for four days. I choose the hotel because I was traveling with a friend, and I did not want to feel cramped in a regular hotel room. I was not dissappointed! The rooms were modern and spacious. My friend and I never felt like were in each others way. The staff was... more

Wow, What a hotel. Staff was excellent, Breakfast was very good, Evita was good for steaks. Rooms are big and beds are comfortable. Wireless works well. Starbucks on ground floor, but Breakfast coffee was some of the best I ever had. Also very safe, with safe cabs. I will use this hotel again for my business trips to Mex. City. more

Had I not checked into the Embassy Suites on Reforma after a horrible night at one of Mexico City's much-acclaimed "boutique" hotels, my vacation would have been ruined. Who would have thought that an Embassy Suites could be fun, modern and offer all the ammenities of a luxury hotel for a significant fraction of the price? A modern glass building... more

This hotel is great. It's pricier than a mid range hotel, but you will be impressed by the value for money and the service. I had a suite (bedroom plus lounge and bathroom with two massive TVs) for the equivalent of $130 per night (and that was including expedia's significant add ons - try booking direct through the hotel's website).... more

My Husband booked this hotel after asking him to book another that was closer to the ruins of Teothihuacan. I am so glad him he booked this hotel instead. We arrived close to midnight and without any fuss we were checked in quickly and shown to our room. The suites are large! And wonderfully decorated. The sitting room has a... more

Arrived in Mexico City with my family and didn't know what to expect. Our whole stay was GREAT. Starting with the Hotel. The staff were very kind and friendly. We had a Welcome Cocktail included in the rate.. and for our surprise.. the breakfast was also included! Our room (Suite 1404) had an EXCELLENT view of Plaza Colon and Reforma... more