I've stayed at teh Crowne Plaza 3 times and it has to be one of my favourite Business class hotels anywhere. It is comfortable and ideally located if you are doing business at the WTC or Insurgentes etc. Rooms are well appointed with internet, great beds and jacuzzi baths! Staff are friendly and helpful. Breakfasts are very good. The Italian... more

I stayed in this hotel for business. The room was very spacious with comfortable bed and bathroom. I enjoyed the whirlpool tub and great shower. The free internet service was excellent both on the provided terminal and my personal laptop. Room service was timely and the food was good. There were a few English speaking TV stations which were sufficient... more

Good points: Hotel is just brand new. Rooms are modern and confortable. Internet is free either through the terminals fitted in every room or wifi. It worked either way for me. Italian Restaurant and Lobby Bar were OK. Anyway, bath tubs should be maintained more often and air conditioning noisy. Bad points: - Terrible service: To begin with, breakfast was... more

Crown plaza hotel de Mexico really surprised us with Huge rooms, great beds, great bathroom with separate shower and buttub. The lobby is very nice and the service was great as well. restaurant prices are ok, and the bar prices are ok as well. but right infront of the entrance there is a small store where you can get sodas... more

My wife and I had a wedding in Feb. 2007 in Mexico City and we used this hotel for out-of-town guests and for our own use before leaving for our honeymoon. We had a total of about 10 rooms and nobody had any complaints. The hotel is in a convenient and safe location of Mexico City. All rooms had computer... more

I have stayed at this hotel a number of times and have always been impressed by the quality of the rooms (new, stylish, great bathroom), but the quality of the service has been consistantly terrible. The check-in and bar staff are truly horrendous, and I think that the hotel must have made it a priority to employ such sullen, unresponsive... more

While this hotel has some large rooms, it also has tiny uncomfortable rooms. If you decide to stay at this hotel check your room before you accept to stay in it. I was assigned room 1432. It is very small and uncomfortable. To be able to walk accross te room you need to move the chair against a wall. It... more

Just spent 3 days at the Crowne Plaza Hotel de Mexico. This is a brand new hotel right down the street from the World Trade Center. Rooms were clean, spacious and I found all the amenities great, including the wall mounted panel for control of lights, housekeeping call, DND etc. The bed was one of the more comfortable beds I... more

This hotel opened in November 2005 so is relatively new. Good points. The room I had(1409 but this is on the fourth floor as the hotel is only 10 storeys) which I understand was a standard room was large, it must have been about 9 metres by 6 metres so there was plenty of space. The problem is the design... more