when we first arrived we thought what a nice place, but as soon as we checked in we noticed the front desk staff to be very unfriendly. we went to our rooms believe not much to talk about . the stock bar is 3 small bottles of beer. we went to the pool which because of the color look dirty... more

I was robbed the first day there. all 3 wallets were emptied out of the safe. The hotel was so rude and made me out to be the bad person. i asked to moved to another hotel and was told by management that we had 10 minutes to pack our stuff or they would call the police. I was the... more

After reading some reviews about the Grand solaris I was not expecting the wonderful experience that I had. The grounds , pool, beach, services were excellent! The staff were wonderful and charming , very friendly. The food was good but be warned about the Marco polo restaurant we went for French night and the food was horrible, if you must... more

To sum up this resort, it is certainly not a 5 star, maybe a 3 star at best. My experience was that the beds were so hard, I almost wanted to sleep on the tile floor. The food was inedible at Rosamarinas, acceptable at Cafe Solaris for breakfast, dissappointing at Marco Polo (reservation rest.). In addition, there wasnt a lot... more

The rooms were nice and clean, the food was fresh and there were many options. The thing we liked least was all the noise. Music blaring in every bar, and in the restaurants, including the "nice" restaurant. The activity directors at the pool with their loud megaphone drove us nuts, not to mention the awful music being played at the... more

Our trip to Cancun was delayed because of plane delays due to weather. When we finally arrived to the Grand Solaris, we politely asked to slide down the reservation from Monday through Thursday to Tuesday through Friday. The lady at the front desk basically told us no...we have your money so it's not the hotels problem. Then we asked the... more

The Vacation was fun and the resort is awesome! The only bad thing i have to stay is the high rise design is not for me. I much rather a couple smaller buildings opposed to one giant one. Actually i have another complaint, the grounds is acutally not all that big and there isnt much space for sports and activities.... more

My husband and I had a blast at the Grand Royal Solaris! All inclusive is definitly the way to go! Awesome food, awesome drinks, nightly shows, beautiful hotel and beach, awesome staff!!!!!! You have to try the coffee with kalua! more

I stayed at the Grand Royal Solaris in September of 2008. My wife and I have been to Cancun every September since 2003. We have always done Apple Vacations as it has always been hassle free. Our trip to the Grand Royal Solaris was an Apple 5 Square deal, due to our travel partners limited budget. When we arrived we... more