If you are looking for a hotel with a lot of activity and night life, this isn't the place as it's not close to the party center of Cancun. We had a room overlooking the pool and were never bothered by noise of the fellow guests, only heard a bit of noise on New Year's eve. Unfortunately, they were doing... more

We spent a weekend there during the Ironman 70.3, we booked trough the airline website and when we arrived at 10:00 pm we were asked for a written confirmation proof, even if we have the confirmation code and we were on the system... they said that I could print the confirmation email, absurd !!! since the business center was already... more

Right - the biggest, darkest secret of the entire hotel zone in Cancun is - the beach has disappeared to be replaced by rocks and a narrow strip of sand not wide enough in some places for a long chair. Hotels are fighting back with bigger pools and beaches of their own - including this one. Service is great except... more

If you really are forced to stay in Zona Hotelera close to Cancun City and you need to pick one of 128 hotels there, this is most certainly not bad option: very friendly staff, good breakfast and good connections to conference center by frequent and cheap busses (7,50 pesos one way). BUT be prepared to following: you need to pay... more

My wife and I met at the Fiesta Americana Condesa 12 years ago and have been back one other time since then. Our daughter is now 8 and we wanted to show her the place where we met. So, this hotel will always be considered one of our favorites, if not our favorite period! We went there with the highest... more

We stayed here for a conference for six days. The regular rooms are similar to a nicely decorated Holiday Inn/Marriott style room. Bathroom very ordinary, traditional tub-shower combo. We had ocean view with sliding door, beautiful view, but it had no balcony. If you want to sit on your balcony, be sure to specify. We visited another person's suite --... more

We went to Cancun for a small family vacation. When we checked in, they wouldn't take you to your room until you meet briefly with what we thought was a concierge kind of person about tours/side trips. Nope, it was the timeshare talk! Really, it took almost 45 minutes to get her to let us go to our room. I... more

Great hotel, excellent service and very friendly. Rooms very clean, front desk service was excellent. Food and drinks were all that one could want. more

I thought the hotel was very nice, especially the room. The first night we ate there I thought the food was a little bland, so I bought a bottle of hot sauce but the following days the food was wonderful. I guess it was an off day. The one thing to look out for is when shopping for souveniers the... more