My best friend and I loved staying here! I have no complaints at all. The room was nice, the food was great and the service was Awesome! We had a great waiter in one of the restaurants, named Juan Jose that was great. He waited on many people everyday, but when we came in everyday, he remembered what we drank... More

We stayed at the Fiesta Americana Condesa for 8 days mid April 2013. We had the best service ever, we travel every 6 months and this was our first stay at this hotel. Prior to booking our trip I checked out all of the reviews for this hotel which were all positive and we were not disappointed. We were especially... More

We stayed here at Fiesta Americana Condesa from May 2 to May 10 and the service here was awesome!! Very much appreciate Felix Martir Puc who works in the lobby bar. Not to single him out, but he was very friendly and always got our drinks super fast. All the servers did awesome too, just dont remember everyones name. I... More

The resort was just fabulous, once you got pass check in. The Check-in staff was not welcoming, very hard to understand, long wait to check in, room wasnt ready both times we check in. the first time was 50 minutes before time, second time was 10 minutes pass check in. The last resort we stayed in allowed us in the... More

Just back from 10 days at this place and it was awesome! Room Basic but fine. Water and toiletries replenished every day. Bathroom a bit small but sink is outside of bathroom which is handy Staff Great- so helpful. You don't ever have to move to get a drink because someone will be there to ask what you want. Too... More

... but the management handled it very well. Everyone was evacuated timely, and the staff kept us updated. We were allowed to go next door (Oasis) where they gave us bathroom privileges, free drinks and free food. Overall, the staff was the best thing about this resort.

i just got back from a ten day holiday and it was a great place to stay and the staff were great, our room was basic but that was fine as was outside most of the time and there was a lot of work going on outside but there was a fire there a week before we arrived which is... More

We had such a great time here at Fiesta Americana. From the time we arrived to the time we left we were completley taken care of by the staff. If you are planning to go on vacation and have someone cater to your every needs this is the place to go. If the employees werent helping a hotel guest they... More

stayed at facc from may 5-12. it was our second time staying there but the first since they went all inclusive. the stay was great! service was tremendous my only complaint is the choice of beer! check-in- easy; upgraded to an ocean view room. room- very basic and clean. i would have preferred a balcony but overall it was fine.... More