My family (wife and two kids, ages 2 and 9) just returned from a week at the Fiesta Americana Condesa (the trip was April 3 through April 10). I think most reviews of this hotel are accurate: very nice lobby area, professional and courteous staff, well maintained grounds, nice pool, average rooms, good food with reasonable prices, etc. I'll try... more

Overall, the hotel is very nice and is a good fit for families. The 'hotel' (lobby, restaurants, lounge, landscaping, etc) was extremely clean and well maintained. The room was just average and seemed a little more used. The pool seemed dirty but I wasn't sure if it was from all the sand being brought in by the swimmers or not.... more

Having a beach was a top priority for us when we booked our trip. We booked through a travel agent who assured us that the beach was small, but there. If your definition of beach is sand on concrete and a retaining wall blocking the ocean, then you have a beach. if you want to walk from the property onto... more

I was pleasantly suprised when we pulled up to the Condesa. It was very clean and had a grand entrance with the large 150 foot palapa and water feature. The lobby was super nice and clean with marble floors and the employees seemed very friendly and helpful. We booked our trip through expedia and got a $100 resort credit to... more

My husband and I just returned from the Fiesta Americana Condesa this week and it was hard to leave! I'm always skeptical about staying at new resorts b/c there are always the few harsh reviews for each resort. I have nothing but wonderful comments about FACC! The hotel is beautiful, unique, clean and the staff is very friendly. We made... more

We have visited Cancun many times over the past 17 years, and we've never been tempted to stay anywhere but the Condesa. We lucked into it for a long weekend in 1992, and we've never stayed anywhere else because we love it so much. It has the perfect combination of upscale atmosphere, great food and a very attentive staff. They... more

Everything about this resort was wonderful. We found all the staff to be friendly and extremely helpful when it came to booking activities and eating. The rooms and resort were immaculately clean and the pool area and bar are beautiful. The location was great not to close to the noisy nightlife but close enough that you could be there in... more

Just got back from the FACC. My wife and I have been to Cancun at least 20 times. We have stayed at many of the hotels there. This hotel does not have the nicest grounds nor does it have the nicest rooms but you can't beat the service and the price! The grounds are ok and the rooms are average... more

i just went down there for spring break with my girlfriends and we had a great time. the breakfast buffet was phenomenal and I could not have asked for more from the pool bar and the waiters. By the end of the trip they knew my friend's and my name, which was really helpful. Also, although the beach side is... more