The hotel is well-run and the service is ok. The biggest issue is that (and this is not the hotel's fault) there is no beach. It got washed away by the last hurricane. If you're a beach person, I wouldn't suggest staying here. If you're a pool person, you'll be perfectly fine. There is a tiny beach at the hotel... more

we are a family of 2 adults, 2 kids (5&7 yrs), first time travellers to Mexico. Friends of us stayed at an All Inclusive resort, but after our 1 week vacation, we are glad, that we stayed at the Fiesta. The food is excellent, the drinks are real, and the prices are reasonable! For a Pina Colada at the bar... more

First,,,there is NO BEACH..... the beach is gone,,its all rocks,,you have to use sand bags to get to ocean,we have visited Cancun several times, the Fiesta Americana has beautiful grounds, the service is great and the food is good, but most importantly you have no beach to take a stroll on,,,another big complaint is the air conditioner is on sensors,... more

Over all the hotel is very nice. The staff is very pleasent and really try to take care of the guest. The food was very nice also. The outside restaurant stops serving exactly at 5pm and that can be a drag. I preferred the buffet inside or brunch was exceptional. The Jacuzzi's either dont work or are freezing cold as... more

The hotel was fine - the public spaces were lovely, the rooms were well maintained, but the timeshare people! OMG! Our strategy was to keep your head down and walk fast on our way out of the hotel as we passed the timeshare desk. But they also called our room several times offering us freebies and left cards under our... more

This is definitely one of our favorite resorts in Mexico. The building itself is beautiful and the pool area is particularly nice. Our room had a spectacular view and it was very bright and comfortable. Recent renovation includes a completely new spa and a brand new restaurant offering excellent local dishes. Service was particularly memorable and we can say only... more

We just returned after 4 nights at this wonderful hotel. It's not the newest, but it is well maintained by a very attentive staff. Check in was smooth, and we told the condo sales folks we weren't interested. They did not press, and gave a discount card that we used every day in the hotel restaurants. The room was nice... more

The hotel grounds are nice, nothing elaborate but very tranquil. The rooms are well appointed and the service was phenominal. Little things like them calling the room if our Do Not Disturb sign was on the door yet we ordered room service to let us know they were on their way. The hotel lobby isn't very special but the pool... more

There is no beach front! Your choices to relax by the water are at a pool only. If you want to lay on the beach next to the ocean, you have to go to a neighboring hotel or to the public beach. To walk to a different beach front, you have to step over large rocks to get there. Service... more