Service and staff OUTSTANDING. Food, average. Spa average...I've never had manis/pedis done while lying down. Turned out to be very relaxing, however, but very unexpected. Massage was good. Rooms, average - no "WOW" factor but clean and served purpose for sleeping, bathing, etc. Pool/beach area WONDERFUL. Overall resort - AVERAGE. Would not rule this resort out if we return to... More

Good food ' good times ' great staff ' will return soooooooooooooon :-) More

It's been a week since we have been home from the FACC; the family still misses it very much. My wife and I were there for 10 days over New Years with our teenage daughters aged 17 and 14. We prebooked our return transfers with USA Transfers. They were ready for us upon arrival and on our trip back to... More

I visited this resort as part of a business incentive trip from January 7-14. The staff was awesome and always willing to help. They were great on security and always ready to help. I believe there are a few housekeeping staff that don't want to work and try to skip out on cleaning, but everyone else was fun, accommodating and... More

This was me and my wife’s second all-inclusive in Mexico, my third, and we were very happy with Fiesta Americana Condesa. It was much smaller than the Barcelo Riviera Maya complex 45 minutes to the south and even smaller than the resorts to the left and right. However, it may have been the reason the service was so good. When... More

We stayed at Fiesta American Condesa Dec. 13 - Dec 20 2011. A great value for the money. FOOD - surprisingly good. We never ate at the "cafeteria style" restaurants for dinner which was primarily families. The MX rest was great. The cevecheria was FABULOUS, if you like ceviche and fish tacos (I do) you are all set. STAFF -... More

We stayed from Dec 26th, 2011- through Jan 7th, 2012 Arrival: When we arrived our room was not ready, it took 3.5 hours for us to finally get into our room. First the room was to be on the second floor and I made it very clear that we were not going to take a room below the 4th floor... More

If you’re looking for a mid-sized all-inclusive with outstanding service, beautiful grounds and pools, a gorgeous beach and fantastic restaurants, all at a great value, I would highly recommend the Fiesta Americana Condesa. My wife and I returned from a 7 night stay (Jan. 1-7) and chose this resort based on the great reviews here and the price (under $1,000).... More

My wife and I travel the world and are not new to staying either at AIs or at other international hotels. Stayed Jan. 4-8. This doesn't scratch the surface, but this is what I wrote to them when they just asked me to fill out a survey a few minutes ago. I had to go to the front desk four... More