This place is very pretty, clean and pleasant, with nice rooms. We had trouble at check in getting exactly the rooms we asked for, the longer we persisted the more rooms seemed to apear that were closer to our requests! otherwise the service throughout our stay was very nice. The several meals we had at the hotel were very good... more

My boyfriend and I stayed at the Fiesta American Condesa Cancun last April. This review is a bit late, but I wanted to put our advice for those who are interested in staying at the FACC. Our stay was fantastic. Upon arrival we were greeted by the friendly front desk staff. We were given a $100 credit to use at... more

We stayed at Fiesta Americana after staying at another horrible place for 2 days. Their security was amazing. We were on the first floor w/ sliding doors. Right when we checked in, security came to our room to ask us to keep the door doubled locked. Then whenever we had the door open and were not sitting outside, they asked... more

I was rejected from Gran Melia just a few days before our departure due to overbooking. I don't know if the problem was Gran Melia's itself or our booking agency's, since I have read that the booking agency we used which was otel.com charged their customers as soon as they placed their reservation but paid the hotel just a week... more

We stayed here for a short 3 night getaway at the end of Sept. I just realized I never submitted my review! We booked with Expedia and had absolutely excellent service with them. We originally were scheduled to go over Labor Day wknd, but with a possible hurricane heading Cancun's way, and a sick little kitty at home, we chose... more

Booking this hotel via Expedia was not a problem, but the flight was. After a week of aggravation and no apologizes from Expedia representatives, we where finally on our way to FACC (Dec13-22). Getting away from NY cold weather was just what we needed. This was our second time staying at this beautiful resort. We are both under 30, so... more

Authentic, beautiful, good food, excellent service, great spa, super clean. Perfect! more

My girlfriend and I spent 10 days here the first part of Nov. I don't mind someone trying to sell me a timeshare once, but every single time we walked through the lobby we were hounded by the same sales people. 3 to 4 times a day, every day! One day we recieved a call to be sure and lock... more

My husband, daughter, and I first visited Fiesta Americana in April of 2006. We originally were suppose to go to the Marriott but after the hurricane destroyed it, our travel agent switched our reservations to this hotel and we have not regretted it since. The hotel is clean, has the best service out of any hotel even in the U.S.,... more