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Ritz-Carlton Cancun


Hotel class 5.0 of 5
Retorno del Rey 36 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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Reviews you can trust

93% Recommend
4.5 of 5 stars 437 reviews
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By trip type
All (437)
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5 of 5 stars
Michigan
9 Nov 2009 | Trip type: Couples

My family and I just adore the Ritz Carlton Cancun. The Staff there are wonderful. As the cab drove us up the long drive way we got so excited we started to cheer. The coolness of the lobby hits you like a snow breeze. Ahhh home sweet home. We are ready to lay back and do nothing but enjoy the... more

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5 of 5 stars
St. Louis
3 Nov 2009 | Trip type: Couples
2/2 found this review helpful

Our third excellent visit to the RC Cancun. There's just something about the fragrance, the gracefulness, and the slight formality of this place that really trips my trigger. One really doesn't need much more luxury than is offered at this place, IMHO. We booked a "Reconnect" rate that included breakfast buffet and a $100 per day resort credit and managed... more

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5 of 5 stars
Paris
3 Nov 2009 | Trip type: Couples
1/2 found this review helpful

Good service, nice rooms; lovely and careful people. Very good food Small beach. Surroundings of the hotel are ugly...more hotels, nothing interesting. Just enjoyed the hotel! more

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5 of 5 stars
Atlanta, GA
12 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

I recently stayed at the Ritz Cancun for about a week with a few of my friends. Overall the service and accommodations were fantastic and everything you'd expect from a Ritz Carlton. Hands down my favorite thing was coming to my hotel room after a night out at the bars or the beach and finding the room sparkling clean, the... more

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5 of 5 stars
Mcdonough, GA
10 Oct 2009 | Trip type: Couples
1/2 found this review helpful

The hotel itself is beautiful and welcoming. The staff does their best to make you comfortable, make sure that you have everything you need and offer activity or dinning suggestions which are amazing! We questioned returning to Cancun after a bad hotel experience, but after such an amazing stay at the Ritz, we will without doubt return! more

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5 of 5 stars
Lawrenceville,GA
8 Oct 2009
2/3 found this review helpful

The service and the staff were impeccable. The hotel re-opened in 2006 after hurricane Wilma hit in 2005. This hotel is radiant and has a nice friendly feel. It is modern yet elegant. Every room is either oceanfront or oceanview. The suites are spacious and beautifully decorated. The rates are reasonable for a 5 star propert as the Ritz Carlton... more

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5 of 5 stars
New York
3 Oct 2009 | Trip type: Couples
1/1 found this review helpful

This was by far the best hotel experience that I have ever had. Every detail is thought of to make your stay completely comfortable and luxurious. From the room upgrade that we got since the stay was part of our honeymoon, to the chocolate covered strawberries that were sent to the room the first hour of our stay showed great... more

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5 of 5 stars
soouth florida
21 Sep 2009 | Trip type: Couples
1/2 found this review helpful

Had a blast at Ritz Carlton Cancun. My wife loved the spa, and I worked out daily in excellent gym. Service was outstanding and food was great. All our needs were met with no problems. Would return without question. more

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4 of 5 stars
New York City
9 Sep 2009 | Trip type: Couples
3/3 found this review helpful

Trip was from August 3rd to the 7th, 2009 The Ritz Carlton is great, especially the service. Everyone who worked there was very friendly and were always greeting my boyfriend and I. They were very helpful in any question we had. Well everyone should already know that the Ritz is pretty pricey, you get what you payed for. The resturants... more

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3 of 5 stars
Tampa, FL
2 Sep 2009 | Trip type: Couples
3/5 found this review helpful

The hotel was very nice and we had a gorgeous view of the ocean from our room. The staff was also very nice. But...both of their main restaurants were closed while we were there and their Casitas restaurant no longer has private cabanas on the beach (which they are not very clear about when you make a reservation). They only... more

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Ritz-Carlton Cancun Also Known As

  • Ritz Carlton Cancun
  • Cancun Ritz Carlton
  • Ritz Cancun
  • Cancun Ritz-Carlton
  • Cancun Ritz
Address: Retorno del Rey 36 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico