First thing, THERE IS NO SWINE FLU IN CANCUN! What a hoax. This place is the closest thing to heaven on earth imaginably. The Ritz Carlton Cancun is superior comfort sprinkled with 24 carat class. It is amazing to receive so much peace and serenity for a weeks’ vacation. We almost cancelled our Vacation to the Ritz Carlton Club level... more

My family and I have been visiting that property for the past 7 years, several times a year. The hotel is fantastic and to be frank, you can not find a better location in Cancun. Even though you are in the hotel district, it remains exclusive to its guests. The staff is one of the best I have met and... more

We just returned from an wonderful trip to the Ritz-Carlton Cancun. Please do not let all the media hype keep you from visiting Cancun. The weather was absolutely perfect for 6 straight days. The Ritz was fantastic. The service was first class in every way and the food was excellent. The pool staff was extremely attentive from lounge chair assistance... more

The resort is the best. Mildred, the manager on the club floor and her entire staff is fantastic. We went May 19 - 25 and no sign of the "flu" anywhere in Cancun, please do not let this delay your visit. We have been going to the Ritz for over 12 years and would not consider any other place. The... more

I really cannot say enough about our incredible visit to The Ritz Cancun. We stayed from May 10 - May 14th, despite the Swine Flu warnings & never once during our stay did we feel there was any threat of the flu. In fact, I've never seen a place so immaculate. Our room was cleaned twice daily and because there... more

My wife and come to this hotel 2-3 times a year. In our opinon the Ritz Carlton cancun is the finest hotel in the world!! We arrived on may 2, 2009. At the height of the so called Flu. Well I will tell you this there is no flu in Cancun and to have missed out on this experience of... more

My husband and I stayed here for 4 unforgettable days...the club level is the way to go. They cater to pretty much anything you need. The food service is excellent. We are vegetarians and they made sure that we had enough to eat. Customer service is superb!! Kudos to Edgar and he service staff at the club level. The fitness... more

Went over spring break week with our 8 & 10 year olds. Plenty of kids to play with but did not use the Kids Club due to the expense (1/2 day was around $45per child). Still has a nice beach, great for walking in the waves, waveriding and sandcastles. Two nice pools and a hot tub. Very attentive pool staff... more

We stayed at the Ritz Carlton from April 24 - April 29. Overall, it was an extraordinary experience. The hotel was fabulous, just like other RCs. The rooms were good, nothing spectacular here, but the bed was very comfortable. The staff was very helpful and attentive and their service was excellent. The icing on the cake was provided by the... more