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Ritz-Carlton Cancun


Hotel class 5.0 of 5
Retorno del Rey 36 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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Reviews you can trust

93% Recommend
4.5 of 5 stars 442 reviews
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By trip type
All (442)
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4 of 5 stars
Lake Worth, Florida
28 Apr 2009 | Trip type: Couples
4
people found this review helpful

My husband and I stayed at the hotel from 4/24-4/27. Overrall we were pleased with our stay, but we felt like this Ritz could have been anywhere. There was nothing Mexican about it from the decor in the lobby to the dining rooms to the rooms to the pool area. We walked around both Aqua and ME, and we found... more

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4 of 5 stars
New Jersey
22 Apr 2009 | Trip type: Family
7
people found this review helpful

Perhaps it's just that Cancun isn't really my scene (half Vegas and half Fort Lauderdale)... but I was disappointed with my experience here. I travelled to the Ritz last week with my husband and two kids. We booked through Amex platinum and the buffet breakfasts were included (and delicious!) and we received a resort credit. We were told we were... more

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5 of 5 stars
Falls Church, Virginia
16 Apr 2009 | Trip type: Couples
8
people found this review helpful

My spouse and I stayed at the Ritz in Cancun for 4 days/3 nights in late March. It was unequivocably the best RELAXING vacation we’ve ever taken. Yes, it is expensive…but if you accept that fact going in…you will enjoy your stay much more while you’re there. There’s already been a lot said on here regarding what the Ritz has... more

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5 of 5 stars
ny
11 Apr 2009 | Trip type: Family
2
people found this review helpful

This is a great hotel, but with some minor changes, it could be so much better. Although it could have just been that it was close to Easter and many kids were off from school, there were a TON of kids roaming the property, which was good because I was traveling with my 6 and 8 year olds. But the... more

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5 of 5 stars
Kansas City, Kansas
8 Apr 2009
5
people found this review helpful

This is our second stay at the Ritz Carlton in Cancun and if you are looking for a quite, relaxing, pampering vacation, then this is the place for you. We stayed at Club Level (again) and it doesn't get any nicer. The minute you arrive you are taken to special VIP check-in on the 8th floor where you are greeted... more

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5 of 5 stars
wanderlust44
24 Mar 2009 | Trip type: Couples
13
people found this review helpful

Why the Ritz-Carlton in these times? It’s still simply the best deal when you think about what a vacation should mean. I really want to make an argument for this since some people have voted for the Marriott, or an all-inclusive hotel in these reviews. Please scroll to the bottom for some tips. I was so relaxed here that I... more

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5 of 5 stars
New York
22 Mar 2009 | Trip type: Solo travel
7
people found this review helpful

I stayed at the Ritz Carlton Cancun for 3 days in mid-March. If you're willing to shell out the bucks for this quality travel experience, you won't be disappointed. The service is top-class, from the moment you check in until the time of departure. Elegant property, beautifully decorated. Hint: Go to the vine-covered atrium inside the hotel on the 4th... more

Fantastic
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5 of 5 stars
Dublin
20 Mar 2009 | Trip type: Family
1
person found this review helpful

We truly had a fantastic time at the Ritz. We got a "Itzy Bitzy" room for ourselves and our baby and it was very useful. The staff at this hotel were the most helpful pleasant staff I have ever come across. They could not do enough for us. I would highly recommend this beautiful hotel. more

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4 of 5 stars
ontario, canada
18 Mar 2009 | Trip type: Family
4
people found this review helpful

I visited JW Marriot a few hotels down the beach in March 2007. Its pool areas our of greater interest and service equal to Ritz Cartlon. The beach in Cancun has suffered compared to 2 years ago and is narrower in front of all hotels including RC and JW and but is still adequate however a disappointment for a high... more

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5 of 5 stars
Lubbock, Texas
6 Mar 2009 | Trip type: Couples
1
person found this review helpful

we just celebrated our anniversary in cancun and could not have asked for a better experience than we had at the ritz. highly recommend staying on club level. service even exceeded our high expectations. spa and chefs table were both excellent. more

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Ritz-Carlton Cancun Also Known As

  • Ritz Carlton Cancun
  • Cancun Ritz Carlton
  • Ritz Cancun
  • Cancun Ritz-Carlton
  • Cancun Ritz
Address: Retorno del Rey 36 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico