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Dreams Cancun Resort & Spa


Dreams Cancun Resort & Spa
Hotel class 5 of 5
Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico
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Traveller Reviews

85% Recommend
4.0 of 5 stars 1,370 reviews
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By trip type
All (1,370)
[ Date ] [ Rating ]
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4 of 5 stars
Philadelphia, Pennsylvania
27 Jun 2009 | Trip type: Family
4/4 found this review helpful

Check in: We arrived at Dreams before noon. We were originally booked for supersaver room, but I asked for a room 3rd floor or above in hopes to have a little bit of an ocean view. I was told only 1st floor was available. Since it was early, I asked if something might come available. Jorge said come back at... more

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5 of 5 stars
Texas
27 Jun 2009
2/2 found this review helpful

We arrived at Dreams with a group of 30 family members and friends for our anticipated wedding on Sunday June 21st. When we arrived we were escorted to our room in the tower which was amazing with an awesome view. We were soon on the beach with a drink in our hand that was constantly refilled. I have read reviews... more

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2 of 5 stars
nor cal
26 Jun 2009 | Trip type: Couples
3/8 found this review helpful

I have been here for 5 days and 4 nights so far. I am counting down till I can leave! I came here for my honeymoon and am so unhappy. The food is not great, barely a step above fast food. We are pestered by housekeeping wanting to clean our room or turn down the sheets, and on top of... more

Fantanstic
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5 of 5 stars
Dublin, Ireland
25 Jun 2009 | Trip type: Couples
2/2 found this review helpful

This is an absolute top class hotel and holiday destination. From the initial welcome to the service to the food quality, everything during our stay was pretty much perfect. At the beginning of our stay, we discovered that our toilet was not working; however it was promptly fixed with no quibble which enabled us to unpack and get on with... more

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4 of 5 stars
Fakenham England
24 Jun 2009 | Trip type: Couples

We spent two great weeks here with no problems with the staff or food, the location is superb and the dolphins are a wonderful addition. The hotel is well kept and has nice grounds, we were in a Dolphin/ocean view room number 2114 which had a nice view of the sea and dolphins and was clean and very cool. The... more

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1 of 5 stars
New York
23 Jun 2009 | Trip type: Friends getaway
3/9 found this review helpful

My wife and I just returned from my friend's wedding at Dreams Resort & Spa in Cancun (More Like a Nightmare) and the wedding was really nice. The Hotel, front desk staff and rooms were all absolutely terrible. I can't begin to tell you how bad it was. When we arrived we asked for an upgrade if possible. They were... more

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3 of 5 stars
michigan
23 Jun 2009 | Trip type: Couples
4/9 found this review helpful

We really had high hopes for this resort, since it sits on the most picturesque spot you could ask for. While the views are fabulous, the resort is poorly managed and sadly lacking. In comparison to other all-inclusives we have stayed at in the area, Dreams dissapointed from the start. The rude check-in person was our first indication, and when... more

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2 of 5 stars
Stockton CA
23 Jun 2009 | Trip type: Family
3/8 found this review helpful

While we were on our vacation we explored the major sites surrounding the area. Cancun is ultimately full of places to see. But one part of my stay that was by far the worst was this resort. I was really disappointed in the entrance and front desk staff. My arrival was far from welcoming. I was first interrogated as my... more

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5 of 5 stars
East Moline, IL
22 Jun 2009 | Trip type: Family

We stayed at Dreams June 3rd- 8th. We had a group of 7, 4 adults, 3 kids ages 7, 11 and 9. We originally booked at the Riu Caribe, but it was still going to be closed, due to low occupancy. Apple Vacations offered us to upgrade to either the Riu Cancun or Dreams. We chose Dreams because my husband... more

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5 of 5 stars
Plymouth, MN
20 Jun 2009
4/6 found this review helpful

I just got back from my June 13 wedding at Dreams and I cannot praise this resort enough. Getting married so far away from home, you truly are at the mercy of the service you receive. Lucky for us everything was more perfect than we could have asked for and at a very reasonable price. We had 20 guests and... more

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