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Dreams Cancun Resort & Spa

4.0 of 5
Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #31 of 170 hotels in Cancun
4.0 of 5 stars 2295 Reviews
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2,295 reviews from our community

What travellers say about this hotel
  • Room service(68)
  • World cafe(46)
  • Very good(45)
  • Great time(33)
  • Dolphin pool(26)
  • Ocean views(24)
  • Kid Club(22)
  • Pyramid buildings(21)
  • Friendly and helpful(11)
  • Would highly recommend(7)
Traveller rating
    1,167
    644
    242
    123
    119
Only show reviews for Family (586) | Couples (774) | Business (27)
Date Rating
stacee07NewJersey
new jersey
Senior Reviewer
7 reviews
4 helpful votes
2 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

Wow. Can't believe I am saying this because it is a Dreams hotel but I would never go back here! I gave it 2 stars...if a 2 then Dreams PV is a 10! First- the check in. Adriana- not very nice. Not friendly. Nothing to do with language barrier (I can speak Spanish). Just very indifferent. No smile. Nothing. I... More

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Ruth C
Scranton, Pennsylvania, United States
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed 6 February 2012
4
people found this review helpful

This was our 3rd trip to Dreams Cancun. It never disappoints. My husband and I both felt the food at the resort had improved tremendously from our previous visits. We are not buffet eaters, but did go to the buffet a few times for lunch, and it was delicious, the freshest vegetables and a great variety of entree items, from... More

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Jacqueline123456
1 review
2 helpful votes
5 of 5 stars Reviewed 4 February 2012
2
people found this review helpful

Look forward to returning in the near future. We have absolutely no complaints. Food, service, and accommadations were fantastic. Highly recommend swimming with the dolphins. It's a wonderful couples or family spot. More

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sol-rubio
Horsham, Pennsylvania
1 review
5 helpful votes
1 of 5 stars Reviewed 4 February 2012
5
people found this review helpful

This hotel was a nightmare not a dream The rooms are nothing but 4 walls, the food is awful, the service not good either, the only decent thing was the beach. There are 4 or 5 restaurants but there might as well be only one. The restaurants take turns being opened. This hotel should be a 3 star at the... More

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DreamsEconcierge, Nadia Gouveia, E Concierge & Social Media at Dreams Cancun Resort & Spa, responded to this review
15 February 2012

Dear Guest, I am disappointed to learn that your holidays did not go as expected and really sorry that you ttok so long to report it to us. However, in order for us to appropriately follow up on the specific areas of concern, we would appreciate should you wish to discuss your experience further, to please contact us at Econcierge.drecu@dreamsresorts.com... More

Deb H
Halifax, Canada
1 review
4 helpful votes
4 of 5 stars Reviewed 2 February 2012
4
people found this review helpful

We loved our week at Dreams Cancun. We were there for a family wedding, so were a rather large group with a wide span of ages...20's to 80's. Some were booked into the suites in the tower and the rest into the pyramid. We were in a pyramid room with dolphin and ocean view. No complaints on our room..very clean..air... More

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dano1962
Westchester county, NY
Reviewer
3 reviews
8 helpful votes
5 of 5 stars Reviewed 2 February 2012
4
people found this review helpful

We just returned from the resort after one week and the resort is well-named, cancun dreams. There was so little and so minor to complain about let me get that out of the way first. The pool seemed small for a facility that size.It was adequate for our stay with small crowds during the off peak. Not sure what happens... More

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elevenstars
Maryland
Reviewer
4 reviews
11 helpful votes
4 of 5 stars Reviewed 31 January 2012
4
people found this review helpful

To highlight the good & the bad: We got a timeshare preview special, which made this resort SO CHEAP, and the 90 minute presentation was low pressure and well worth the money saved I think. First time my hubby and I have ever done this, but it wasnt so bad when you think about the $$$ saved. We usually stay... More

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christoffheaps
Copenhagen, Denmark
1 review
4 of 5 stars Reviewed 31 January 2012

Great sunset views, Clean Room, and complete privacy. Staff are super friendly! Food was Great!. I think this resort is above average and worth the price. The pools are fantastic as well as the lounging areas with gorgeous views and the ocean was clear and clean. I feel safe and relaxed. This resort is really accommodating. Memorable stay here. Highly... More

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JohnLBerry
Springfield
2 reviews
4 helpful votes
5 of 5 stars Reviewed 30 January 2012
4
people found this review helpful

I can't say enough good things about this resort. My wife and I were there in mid December. It's our 3rd time in 15 months. We stay longer every time we go. The way they rocks protrude at the lighthouse protect the bay allowed us have wonderful swimming conditions even when the ocean was rough. The pyramid shape of the... More

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Louisvillenick
Louisville, Kentucky
Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 30 January 2012

Location, location , location- the three most important things in real estate. Dreams has the location. It is situated in the heart of the clubs and restaurants at the tip of its private peninsula. At the end of the peninsula is its own lighthouse. One of the most fascinating things is watching the dolphins in a lagoon which adjoins the... More

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Dreams Cancun Resort & Spa Also Known As

  • Dreams Cancun
  • Dreams Cancun Resort Spa
  • Dreams Resort Cancun
  • Dreams Cancun Resort
  • Dreams Hotel Cancun
  • Dreams Resort
  • Dreams Cancun Hotel
  • Dreams Resort Spa
  • Camino Real Cancun
Address: Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico

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