We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 170 Cancun hotels »

Dreams Cancun Resort & Spa

4.0 of 5
Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Dreams Cancun Resort & Spa
Professional photos 
2,754 traveller photos
Ranked #31 of 170 hotels in Cancun
4.0 of 5 stars 2289 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

2,289 reviews from our community

What travellers say about this hotel
  • “Room service” (68)
  • “World cafe” (46)
  • “Very good” (45)
  • “Great time” (33)
  • “Dolphin pool” (26)
  • “Ocean views” (24)
  • “Kid Club” (22)
  • “Pyramid buildings” (21)
  • “Friendly and helpful” (11)
  • “Would highly recommend” (7)
Traveller rating
    1,162
    643
    242
    123
    119
Only show reviews for Family (584) | Couples (771) | Business (27)
Date Rating
ZiggeMoonRock
Reviewer
3 reviews
“I'd stay here again”
4 of 5 stars Reviewed 4 December 2011

Really enjoyed our stay here, for Mexico, it was exactly what I would have expected for a resort like this. The important things - clean, attentive staff, good food. I have seen comments from people about this place being dated - they've been renovating - I certainly did not see anything dated, stayed in the tower. Other negative comments were... More

Was this review helpful? Yes
DreamsEconcierge, Nádia Gouveia, E Concierge & Social Media at Dreams Cancun Resort & Spa, responded to this review
14 December 2011

Dear Guest, Thank you for your review; it makes us happy to hear that your stay went as you expected. I am concerned to read your comment about the odor of your room, I would very much appreciate the opportunity to know what room you stayed in because what you mentioned does not reflect our regular standards. Please accept my... More

brownmonkey
Cleveland
Reviewer
5 reviews
17 helpful votes
“Dreams 3rd time alot less charm!”
3 of 5 stars Reviewed 3 December 2011
2
people found this review helpful

Hello: I would like to preface this review with a little background. We have been to Mexico 8 times visiting both coasts and we visited Dreams in Puerto Vallarta and the Dreams in Puerto Aventuras when it was just opened.We enjoyed both experiences completely and that was the reason we decided to try this Dreams our expectations were set high.... More

Was this review helpful? Yes
DreamsEconcierge, Nádia Gouveia, E Concierge & Social Media at Dreams Cancun Resort & Spa, responded to this review
8 December 2011

Dear Guest, First and foremost I would like to thank you for visiting Dreams Cancun. Please accept my sincere apologies for not covering your expectations. At Dreams Cancun we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and... More

Brown_Sugar2
Canada
Senior Reviewer
6 reviews
9 helpful votes
“NOT BAD PLACE”
3 of 5 stars Reviewed 3 December 2011
1
person found this review helpful

We had our wedding at this resort. The food was good. Service was not bad. At the pool area one day it was windy and the umbrellas flew off and hit my sister in the head and knocked the baby stroller into the pool and her camera got busted as well. Hotel staff saw the incident but didn't come to... More

Was this review helpful? Yes
Alex K
Los Angeles, California
1 review
“Perfect resort perfect entertainment team”
5 of 5 stars Reviewed 2 December 2011

Me and my family of 4 stayed in this hotel for 11days, we enjoyed it so much the food was good, the room was the best we paid extra $600 and got the 17th floor room, the best part of this place is the workers, starting from maintenance guys up to entertainment team, my Huge thanks is to entertainment team... More

3 Photos
Was this review helpful? Yes
samlueder
Atlanta, Georgia
1 review
1 helpful vote
“Wonderful experience”
5 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

We had the most amazing time at Dreams Cancun. The kids club was adored by our 4-6 year olds and they never wanted to leave - this enabled my husband and I to have a relaxing lunch and evening together and pick them up in between to spend time snorkeling on the amazing beach, playing in the pool and generally... More

Was this review helpful? Yes
DreamsEconcierge, Nadia Gouveia, E Concierge & Social Media at Dreams Cancun Resort & Spa, responded to this review
1 December 2011

Dear Guest, Thank you for your review; it was a great pleasure to learn that your entire family had a pleasant experience at our resort and your kind words are our greatest reward. Your compliments about our restaurants, bars, attention and service cheered us considerably and encourage us to continue to seek ways to make a difference in our guests’... More

Alla L
Denver, Colorado
1 review
3 helpful votes
“If child is not happy no one is happy”
2 of 5 stars Reviewed 29 November 2011
3
people found this review helpful

We came here with our child who is 11. There is nothing for him to do. With every activity that he wanted to be involved in they said for adults ONLY. If you have a child who is of pre school age they can be in kids club otherwise there is nothing. Flag football was adults, riding an electric bull... More

Was this review helpful? Yes
DreamsEconcierge, Nádia Gouveia, E Concierge & Social Media at Dreams Cancun Resort & Spa, responded to this review
10 December 2011

Dear Guest, Thank you for taking time to share your experience at our resort. Learning about the perception of our guests is very important for us because it is the only way we can know whether we are on the right track and what we should adjust to make sure we do provide it to all of our guests. The... More

Riley117
Kansas City, Missouri
2 reviews
2 helpful votes
“If you can't have fun here..somethings wrong.”
4 of 5 stars Reviewed 29 November 2011
2
people found this review helpful

Great Staff...tons of fun stuff to do. amazing views..ok food..good drinks..good price More

Was this review helpful? Yes
Dakkota
Lake Erie Michigan
2 reviews
8 helpful votes
“Another Return Vacation at the Dreams Cancun”
4 of 5 stars Reviewed 29 November 2011
6
people found this review helpful

My husband and I just returned Thanksgiving Day from Cancun. This is one of our many stays at the Dreams Cancun. I'm losing count, at least 7 or 8 times. My last review was written after our stay in May of this year. We were greeted with our return with a bottle of champaign in our room and a "Welcome... More

Was this review helpful? Yes
shimbubu
New York City, New York
Contributor
14 reviews
12 helpful votes
“Good deal for wedding”
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

I was in the the hotel for one week in Nov 9 to 16. There were two or three weddings everyday. Its very affordable, simple and easy. The ground was very nice, food was OK. More

Was this review helpful? Yes
Liz D
Newington, Connecticut
Reviewer
3 reviews
2 helpful votes
“Couldn't Ask for More!!! Loved it!”
5 of 5 stars Reviewed 26 November 2011
2
people found this review helpful

My family loved everything about this place. The restaurants, the beaches, the rooms, the activities, and especially the staff. The staff are so friendly and are extremely helpful. Hector Ciaou at the World Cafe was on of the best waiters we have ever had at any restaurant! We made sure to ask for him every day. He made our meals... More

3 Photos
Was this review helpful? Yes

Travellers who viewed Dreams Cancun Resort & Spa also viewed

Dreams Riviera Cancun Resort & Spa
Dreams Riviera Cancun Resort & Spa
4 of 5 stars 1,016 Reviews
Puerto Morelos, Riviera Maya
Show Prices ABS:HotelCheckRates-d1550490?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Royal in Cancun
The Royal in Cancun
4.5 of 5 stars 2,624 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d642781?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Le Blanc Spa Resort
Le Blanc Spa Resort
4.5 of 5 stars 1,407 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d154868?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 170 hotels in Cancun, ranked by popularity »

Been to Dreams Cancun Resort & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Dreams Cancun Resort & Spa Also Known As

  • Dreams Cancun
  • Dreams Cancun Resort Spa
  • Dreams Resort Cancun
  • Dreams Cancun Resort
  • Dreams Hotel Cancun
  • Dreams Resort
  • Dreams Cancun Hotel
  • Dreams Resort Spa
  • Camino Real Cancun
Address: Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico

Is Dreams Cancun Resort & Spa your business?

  • Manage your listing

Travellers also viewed...

  • Dreams Riviera Cancun Resort & Spa
    Dreams Riviera Cancun Resort & Spa
    4 of 5 stars 1,016 Reviews
    Show Prices ABS:HotelCheckRates-d1550490?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Puerto Morelos, Riviera Maya
  • The Royal in Cancun
    The Royal in Cancun
    4.5 of 5 stars 2,624 Reviews
    Show Prices ABS:HotelCheckRates-d642781?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Cancun, Quintana Roo
  • Le Blanc Spa Resort
    Le Blanc Spa Resort
    4.5 of 5 stars 1,407 Reviews
    Show Prices ABS:HotelCheckRates-d154868?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewedAboveFold
    Cancun, Quintana Roo

Browse nearby

Hotels (170) | Restaurants (322) | Things to Do (200)
Dreams Cancun Resort & Spa
Punta Cancun s/n, Zona Hotelera
Cancun 77500
Mexico
What's Nearby:
Click map pins for more information.
Interactive map
Call now to book: 1-800-45-HOTEL from hotels.com

Explore Cancun

Free Cancun Guide

Get the best picks for where to eat, sleep, and play.
 
Download your guide now!
Get it now

Hotels around Cancun

Explore the world
Hotels
Sightseeing
Restaurants

Cancun Hotels Related Searches:

Dreams Cancun Resort & Spa
Show the lowest price for this hotel* (from our partners)
Show Prices