Having been to Cancun many times, this was the first time trying this hotel. Albeit, there are many excellent hotels in Cancun, we were going during high season and trying to find the best value for the money. I do not agree with the recent reviews on this site, but I also find it is an expectation disparity that could... More

I am beginning to realize that Westin as a brand is not what it tries to be. This property itself was more akin to a Holiday Inn. To better prep guests for expectations, this property should at the very least be made a Four Points Sheraton. The property was extremely outdated and in poor condition (drips, rust, scuffed walls, poor... More

With all the hotels in the Cancun hotel zone, there's no good reason to book this hotel. Our first room was not cleaned very good and gave us a terrible start on the vacation. When we got there is was wather everywhere. And we had ants in our room. We called to the frontdesk and they said they would send... More

Just returned from a long weekend with my wife and son. What a wonderful resort set on a perfect beach, with excellent garden and lagoon--iguanas and a lot of great birds. Service was outstanding and resort was clean, quiet, and food was very good And abundant. Definite value for your dollar. Excellent for family. Secluded, yet convenient (10 min/$12 cab)... More

Visited the Westin with my wife in early February 2012. I was very impressed with the service we received. I had upgraded to a balcony room with an ocean view and wow, what a way to wake up in the morning. The sunrises are fantastic, and the sound of the surf as well. The food was great tasting and reasonably... More

Very nice hotel situated just outside the main strip of Cancun. Rooms are a little dated and dark but the hotel beach and restaurants are very good. Try and get a sea view room. More

I just wrapped up a 10 day business trip to Cancun, Mexico and stayed at the Westin Resort & Spa. I honestly can't say enough good things about this resort. When my colleague and I did a site visit in October, we knew from the moment we arrived that this would be the destination for our company meetings. We were... More

Like I read before arriving the hotel is small (for cancun), but the common areas like the pool and the beach are great beautifull view. The room was big with no luxury but comfortable, the service good for the hotel price, the only problem was that the hotel is far away from the rest of the hotels and civilization so... More

Lot of negative reviews but with priceline bidding the cost was nothing. We were a family of three and stayed for 5 days with 2 year old. Felt really safe to catch the bus after dark to travel all around the hotel zone/walmart. Pro's 1. Nice beach and not crowded 2. Got upgraded to Ocean View room 3. Close to... More