Recently stayed at the Westin for a quick overnight with our 3 children, ages 4, 7 and 8. We had returned from Chichen Itza and needed a days relaxation before flying home. The Area. Cancun is extremely built up. There are miles and miles of high-rise hotels along the stunningly lovely beach. This is NOT the spot for a low-key... more

First of all.. if you want to swim on the beach FORGET IT.. this hotel is located where the beach is wavy and ppl swim in the pool.. the flag was ALWAYS red.. It was rather annoying.. I had to take the bus and find a good beach spot... Not only that. they food is expensive in the hotel.. a... more

We have had the good fortune of spending 5 nights at the Royal Sands Resort (with Westin supposedly being a higher category property) but what a disappointment at the Westin, which doesn't even come close in terms of service, confort and convenience. The Westin tries to be very pretentious. Service is absolutely unacceptable. The wait staff, bell boys, valet all... more

Stayed at the Westin with my girlfriend for about a week in November 2007. The hotel amenities looked great. The pool was great and the beach outside was great. Never really ate onsite, so can't speak too much about the restaurants. When we were there, it was so windy that they had to close down the beach pretty much the... more

We stayed here for 5 days and overall the hotel was great. At the last minute we changed to reservation from the regular part of the hotel to the Royal Beach Club -- a very important move!! The Royal Beach Club doesn't cost that much more, and you have a wonderful breakfast and cocktails each night. There is a separate... more

I am writing this review from two different perspectives. I organised our companies international conference at this hotel in March, we stayed for a week, so I have some criticisms of the hotel that won't really apply to some travellers. From a personal perspective though this hotel was fabulous, everything that we needed for a holiday was great, transfers from... more

I booked my stay at the Westin purely upon accident...I am a Starwood member with auto booking and while on the site I hit confirm instead of exit. Oops... I was apprehensive about Cancun, and the Westin in general after reading the mixed reviews, but upon arrival I was pleasantly surprised. I am not high-maintenance, but l am a frequent... more

We took our children, ages 3 and 8, to The Westin in Cancun for spring break. The hotel is at the end of the strip which makes it nice for several reasons: It's out of the way of the wild spring break crowds. The Club Med next door has a long jetty which makes ocean swimming possible when most of... more

Similar to other recent reviews - public areas (lobby, restaurants, pool & beach) are beautiful and well maintained. I just wish I could say the same for the guest rooms. We tried several, all smelled badly of mildew (remains of hurricane damage a few years ago??), are 'beat up' with lots of dings in walls, floors, etc. Shower drain routinely... more