I found this resort great! I have been to MX many, many times before and this resort is by far the best! There are 3 beaches (one for snorkelling, one for water acitivities & swimming though waters are shallow and the other is for swimming). All beaches are beatiful, not rocky and the waters are for the most part calm...
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Dear Vichka32,
Thank you for taking the time to write this lovely review! We can see that you loved the outdoor activities available to all of our guests. We are flattered that you consider us the best resort in Mexico! The beaches are truly incredible and the water sports allow for non-stop fun. Thanks again for all of your kind...
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I stayed at Club Med Cancun for 7 days in October 2011, and naively decided that it would be a good idea to hand over my credit card to pay for a massage (not included in the base price). Two months after I left, an unauthorized charge of 3242 MXN charge (~250 CAD) to Club Med Cancun shows up on...
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Dear Adrian S.,
We are terribly sorry for the delay. We have looked into the situation, and your refund should have arrived within 10 days. Please notify us if it hasn't reached you yet at US.Marketing@clubmed.com . We appreciate you taking the time to review our resort.
Kind Regards,
Your Club Med Team
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My husband, our 2 daughters (6 and 9) and I had a great stay at Club Med. This was our first Club Med experience but we have stayed at other all inclusives (Barcelos and Rius) and are Disney Vacation Club Members and do travel. We got a great deal last August so we gave it a shot.
We stayed in...
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Dear Poolfamilyof4,
Thank you for taking the time to write this review. We are so glad you chose to stay with us and experience your first Club Med vacation! From what we have read, it sounds like you all had an amazing time. It seems as though your girls truly enjoyed all of the activities and non-stop fun of the...
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My wife and I just got back from a week at the Club Med Cancun. We had an absolute blast, the GO team was adjusting to some new members but they did a great job and put on some fantastic shows (as an ex-GO I may be a little biased about how good they are).
My wife was at Circus...
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Dear KevinB_1966,
Thank you for writing this awesome review! We are so happy that you and your wife had an amazing vacation with us in Cancun! We’re glad you could experience Club Med as a guest as well as a GO. Thank you for your suggestion regarding the vegetarian meals. We will pass your insight along to management! We hope...
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I should start this review by saying this is the first time for us at a Club Med and that we usually visit 5 star hotels and resorts. We visited with our 3 boys aged 13, 11 and 9 plus another family.
We stayed in the Jade complex which is more expensive but worth it in my opinion although there...
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Dear gkace,
Thank you for taking the time to write this review. We are so happy to hear that your children had non-stop fun at Car Wash! We can see there were many things you enjoyed about our resort, but we are deeply sorry you were located in a noisy area. Next time, we will make sure to offer you...
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We went to Cancun Yucatan club med this January, and it was great. There are many activities that will keep you occupied. I particularily enjoyed the water skiing, which was included, and you would usually have to pay quite a lot. There are also unique activities like trapeze, sailing, and wind surfing. The food and bars were also amazing. Overall...
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Dear William L,
Thank you for taking the time to write this lovely review. It is obvious that you are a huge fan of all of the wonderful activities we offer to our guests. We love that you dove right into the action and experience the water skiing, trapeze, sailing, wind surfing, and more! There are endless possibilities during a...
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Just got back from Mexico tanned and wanting to go back now as it is -25 degrees here in Ontario. I wanted to play tennis and my husband was happy to sit in the sun and we both got what we wanted. The tennis courts are excellent and the beaches are beautiful with white sand and turquoise seas. There was...
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Dear chattymona,
Thank you for writing this fantastic review! We are glad you could escape the cold for a little while and join us in sunny Cancun. It brings us joy to read about how much you enjoyed the tennis facilitates on site. We will be sure to tell all of the tennis GOs that you said hello! Once again,...
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We just got back from our trip and wish we had booked a few more days. So much to do, such amazing food, fantastic service. The mini club was perfect for our nine year old, she made friends right away and the mini club staff were so friendly and always made sure all the kids were having a blast. The...
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Dear melgreen,
Thank you for taking the time to write this review! We wish you would have stayed a few more days, too! However, we are happy that you did enjoy the days you had with us. We can see that you truly enjoyed so many things about the village, such as the amazing food, fantastic GOs, and Mini Club....
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just got back yesterday... it was a great vacation! it went by a little fast, i wish i could have stayed for longer but there are so many activities, you'll never find yourself bored. Its great for families as it has a mini club 4-7 mini club 8-10 and carwash for teens 11-17
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Dear Andrew D,
Thank you for writing about your awesome vacation here on Trip Advisor! We wish you could have stayed for much longer, too! We’re glad there was never a time when you were bored. We can see you were out enjoying all of the wonderful amenities and activities of the resort. Thanks for your room tips, as we...
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I recently stayed at the Club Med Cancun for 10 days on vacations with my partner and we loved every single minute of our stay. The Club is perfect for families with kids of any age, there are many different activities to keep them busy and happy. In our case, we went to the Club for total relaxation and we...
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Dear Mauricio S,
Thank you for writing this wonderful review! We are happy to hear you had a “perfect vacation” during your recent stay with us! We’re glad you got exactly what you were looking for: relaxation. Thanks for the compliments on the entertainment! We’re glad you enjoyed the shows as well as all of the exciting activities. Thank you...
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