Our trip to Sun Palace in Cancun was planned because friends of ours had visited last year and loved it. When they planned again this year we joined in. I can say that the bar was set with high expectations. The day we arrived hurricane Ida had just left, so the resort was very quiet, however, the staff continued to... more

we went there 4 our 1 year anniversary and had an excellent time. the staff are top notch! they r always smiling & always willing to help. we got a jr. suite on the second floor and its hands down the best hotel room ive ever styed in. very big. the food was very good. we also visited the cancun... more

We just returned after a bout with Hurricane Ida. We arrived on Saturday just as Ida was bearing down on Cancun. We spent Sat. & Sunday inside the hotel. The staff did an amazing job keeping everyone happy. As every review states and we agree, the rooms were top notch, food excellent and the customer service was over the top.... more

My husband and I stayed at Sun Palace for our honeymoon after we were married at Moon Palace. This is a great couples only resort! Rooms- Plasma TV, double jacuzzi, large stone shower, his and her sinks, fully stocked alcohol dispenser, fully stocked mini fridge, large balcony with a double chase lounger and a small table and chairs. Our room... more

My husband and I just returned from Sun Palace where we stayed from 11/4/09-11/11/09. I was glad that I read many reviews before we left, but I feel that they set me up for some disappointment along the way. AIRPORT: After you land in Cancun, under no circumstance (unless you want to waste about 20 minutes of your vacation) let... more

My husband and I stayed at the Sun Palace for 7 glorious days. The service was completely over the top, the food was delicious, the room clean and so comfortable, the staff was attentive, friendly, kind, generous... We felt like royality!!!! All of this in the midst of Hurricane Ida- but it didn't matter one ioda! The tours were well... more

I spent a little over two years researching and deciding where we would go on our Honeymoon. Finally, after much debate, I chose Sun Palace in Cancun. We had stayed at a Palace Resort in Playa Del Carmen (Aventura Spa Palace) and were a bit disappointed so I was a little scared when we touched down at the Cancun airport.... more

My wife and I just spent an incredible week at the Sun Palace. We were an RCI exchange and were assigned unit 725 which overlooked the ocean (7th floor). The unit was as accurately described by many previous posters---comfortable King bed, big jacuzzi style tub, oversized shower, double vanity, marble floors, fridge stocked with beer, soda, juice etc, liquor dispensers.... more

I have been planning this trip for 15 months. I have read all the reviews during this time. The Sun Palace was more than I imagined! We were given room 624 which is at the end of a hall and has spectacular views. It is one of the rooms with a huge balcony. The bed was very comfy and we... more