This hotel was GREAT-small enough to feel safe letting the kids roam on their own, yet big enough to accomodate our every need! The staff was nothing less than AMAZING_ over the top in friendliness, efficiency and tending to our every comfort and need! Caty, Zacharias, Pamela and Patti in the SKybar in particular, and Gima at the Pool and... more

We booked the Beach Palace through a family travel agent who recommended the property to us. I did the research, read the reviews on TripAdvisor like I do every time I pick a vacation spot. About a week away from leaving for Cancun, I began second-guessing my choice due to some of the comments. We stayed with the Beach Palace... more

Returned recently (July 19 - 26, 2009) from an EXCELLENT vacation to Cancun - Beach Palace. We have stayed at several other palace resorts in Cancun and/or visted most of the Palace resorts in Cancun, Playa Del Carmen, Riviera Maya and Isla Mujeras and was very impressed with the Beach Palace. Although Beach Palace is not as large as others... more

My husband - through work- won this trip, along with 50 or so other company employees and spouses. Our hotel was absolutely beautiful. Very clean, the service was 10/10 and everything we could have hoped for. The all inclusive(upgraded) was over the top and will make every vacation from here on in hard to live up to. We had an... more

We decided to have our fist summer vacation with our baby and visit Cancun. Although we do not usually travel to all-inclusive hotels, because of a deal we found we decided to visit Beach Palace, and what a great decision this was!! The hotel is located at a great place in Cancun because malls and restaurants are really close by,... more

Just got back from a great vacation in Cancun. The Beach Palace vacation was a great value. Really I can't believe how inexpensive it was. We stayed 7 nights and loved it. My kids (ages 17 & 13) loved the pool. Yes it is true it barely has a beach (funny for a hotel with beach in its name). But... more

After staying one night here, I realized that this is one of the best in the area for a family vacation. This hotel is NOT the Ritz, but is just as clean and nice as any 5 star hotel. After a brief check in, and a quick but detailed conversation with Martin at the concierge (Martin WILL crack you up)... more

I visited Beach Palace with a group of 12 family members. We had a blast! I don't understand how people could have anything bad to say. The negative comments must come from people who just enjoy complaining. We were well taken care of by a very gracious staff! Our favorite place to be was the pool bar. We met there... more

Went with my wife and her family for a destination wedding. The wedding was actually at the Sun Palace. The beach is tiny, but we didn't spend much time there. We were either in the ocean, in the pool, in a bar/restaurant or in our room. The ocean waves are rough in Cancun and the waves here were typical of... more