We had a King bed ocean view room (#518) which has two closets and a very large private bathroom. I would strongly suggest this type of room since most of the others have a tub and sinks in the bedroom. El Mercado is the buffet restaurant with seating indoors and out. Great options and service - opens at 6:30am for... more

This is honestly my favorite hotel in Cancun! I really love how nice the hotel is, and the staff is very nice. It was just a great pleasure to stay there. Plus, the food was great and the rooms were very nice more

This was my first time to Cancun and I honestly didn't go down there with very high expectations. But believe me...everyone at the Cancun Palace made my stay the best vacation ever. We were greeted with a glass of champagne and a cold coconut scented towel. They sat us down and explained everything that was in our vacation package. We... more

We found and booked this hotel through Costco.com. We couldn't have been more satisfied. My husband and I went with another couple and had a great time. A majority of the staff were amazing--very attentive. The only staff that weren't always that friendly/helpful were the front desk staff and the excursion-booking staff. Rooms were very clean and had nice amenities--fridge... more

We have been to many places in Mexico. The Cancun Palace was not at all what I was expecting. The rooms were small, the food not so great, the beach... not much there. We stayed at the Hilton down the beach a year before and it was by far much better. more

This was our 5th trip to Cancun and our 2nd stay at the Cancun Palace. We went in May of 2009 and loved it so much we returned in September 2009. There is a nice beach, don't listen to other reveiws. They had volleyball set up on the beach. The beach bar with swings was open, this was a nice... more

My husband and I along with two of closest friends went to the Cancun Palace in June, 2009. It was a glorious trip. The place is perfect. The staff is to die for. I love this place. more

A beautiful resort that you are treated like a King and Queen. The food, top shelf drinks and service was totally above of what we expected. The tours were a little long but if you had to buy separate on your own you saved lots of $$$. Rooms are clean and the service was good. We had no complaints and... more

We went to Cancun Palace in April 2009 - right when the H1N1 break out happened. They didn't miss a beat. The hotel was clean and the pools were the perfect temperature! The restaurants were great - so much better than we had expected for an all inclusive and we only had to wait for a table once! We requested... more