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Hotel class 4.0 of 5
Boulevard Kukulcan Km 14.5 | Zona Hotelera, Cancun 77500, Mexico
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Reviews you can trust

85% Recommend
4.5 of 5 stars 776 reviews
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All (776)
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5 of 5 stars
Modesto, CA
8 Oct 2009 | Trip type: Family
3
people found this review helpful

We went to Cancun Palace in April 2009 - right when the H1N1 break out happened. They didn't miss a beat. The hotel was clean and the pools were the perfect temperature! The restaurants were great - so much better than we had expected for an all inclusive and we only had to wait for a table once! We requested... more

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5 of 5 stars
new york
20 Sep 2009 | Trip type: Couples
3
people found this review helpful

We stayed at Cancun Palace mid September 2009. We absolutely loved it. Specifically: The pool is beautiful, very clean and well maintained. Their beach is also very nice. They really do a wonderful job serving drinks and food at the beech and the pool. The staff is very friendly and willing to help. They have volleyball and water aerobics in... more

the best
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5 of 5 stars
uk
18 Sep 2009 | Trip type: Couples
3
people found this review helpful

me and my girlfriend stayed at cancun palace for 2 weeks in may and it was the best holiday we have had (even tho we were in cancun last year) The hotel couldnt do enough for you, the rooms were so nice no faults. the food, i never had stake that tastes so good and it for 12 nights, every... more

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5 of 5 stars
Houston
15 Sep 2009 | Trip type: Couples
1
person found this review helpful

I have been to resorts all over and I found that staying at Cancun Palace to be just about the funest weeks I have ever had. The people there go out of their way to make you happy and always with a smile on their face. The beds were confortable, beach and pool were nice and the food was great.... more

wonderful
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4 of 5 stars
toronto
15 Sep 2009 | Trip type: Couples
2
people found this review helpful

Great people, great food, great trips, variety, several resorts to go to. freedom to take bus, only 50 cents to go to town or other hotels. great beaches. beach tho is wavy so not for a poor swimmer. more

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4 of 5 stars
pasadena, ca.
10 Sep 2009 | Trip type: Friends getaway
4
people found this review helpful

We just returned from a one week vacation with my girldfriends. Here is what I have to say about Cancun Palace: Hotel: The hotel was clean, room was a little small, but we got an ocean view without even requestion one, due to low season. Staff was super friendly and attentive to anything you need. Even though tips are included... more

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5 of 5 stars
Central, New Jersey
4 Sep 2009 | Trip type: Family
1
person found this review helpful

We have been to the Cancun Palace 3 times now...I just felt I had to write a review to express how much we love this resort.. the service is wonderful, they are never to busy or annoyed to help you and with a smile on their faces all the time..The beach was better this year than last year. it appears... more

dissapointed
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3 of 5 stars
may1966
3 Sep 2009 | Trip type: Couples
2
people found this review helpful

my husband and i stayed at this resort for 7 days....service, staff and food were good..but when it cam down to shore excursions ----horrible.....im a travel agent and for some odd reason no one could help me book excursions......i was put off for a day and a half...then when we did book we were scheduled to go on a twister... more

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5 of 5 stars
VAGasDoc
28 Aug 2009 | Trip type: Family
5
people found this review helpful

My wife, children (6, 11 and 13) and I just returned from a week at Cancun Palace. This was our first time at this resort but we are palace members and have been to other palace resorts in the past. Our transport from the airport to and from the hotel was arranged thru palace and handled by traffic tours. This... more

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5 of 5 stars
West Midlands
25 Aug 2009 | Trip type: Couples
2
people found this review helpful

Stayed here with my boyfriend - went for 14 nights. There's only one way to describe this place really - fabulous. We loved it. Entertainment was brilliant, staff couldn't do enough for you, food was delicious and plenty of it - if you fancued something in particular they;d rustle it up on the spot. Just brilliant. Highly recommended! more

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Cancun Palace Also Known As

  • Cancun Palace Hotel
  • Cancun Palace Resort
  • Palace Hotel Cancun
  • Cancun Palace Cancun
Address: Boulevard Kukulcan Km 14.5 | Zona Hotelera, Cancun 77500, Mexico
Cancun hotels Cancun Palace
4.5/5.0
776