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All 170 Cancun hotels »

Cancun Palace

4.0 of 5
Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
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Amenities
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$1,500 Resort Credit
Ranked #21 of 170 hotels in Cancun
4.5 of 5 stars 1379 Reviews
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1,379 reviews from our community

What travellers say about this hotel
  • Room service(41)
  • Very nice(30)
  • Ocean views(30)
  • Lobby bar(26)
  • Italian restaurant(23)
  • Great time(19)
  • Pool area(19)
  • Kid Club(17)
  • Vacation planners(10)
  • King bed(9)
Traveller rating
    822
    312
    123
    75
    47
Only show reviews for Family (431) | Couples (329) | Business (30)
Date Rating
Rick A
Wasaga Beach, Canada
2 reviews
6 helpful votes
3 of 5 stars Reviewed 18 January 2012
5
people found this review helpful

The hotel is in a great location along the beach. Our room was an ocean view room and was well laid out and decorated. Make sure you get a room with a king or queen size bed as most ocean view rooms only have doubles. When looking out from the balcony we loved the view we had and our room... More

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Barbara R
Bloomfield NY
1 review
5 of 5 stars Reviewed 17 January 2012

Thank you Cancun Palace for a wonderful all-inclusive experience. All of your staff is hardworking and friendly. They go out of their way to provide everything one might need. A very special thanks to Abraham, the bartender at the lounge. He is absolutely amazing. He is kind, courteous, and a true professional. Even when bombarded with business, he is able... More

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JoeandMichelle
Halifax, Canada
Senior Reviewer
7 reviews
27 helpful votes
5 of 5 stars Reviewed 17 January 2012
4
people found this review helpful

Excellent location for a destination wedding or family vacation. Our friends were married there through our membership and everything was perfect-beautiful beach side ceremony and exceptional staff. Palace Photographer did an amazing job! Don't miss the Tepanaki grill in the Japanese/Oriental restaurant-it's dinner and a show. Fabulous food abounds throughout the resort-there's no reason for anyone to go hungry! For... More

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amyj0807
Gurnee, Illinois
Reviewer
3 reviews
7 helpful votes
5 of 5 stars Reviewed 16 January 2012
4
people found this review helpful

I almost don't need to leave a review because clearly - most people that have left reviews were very pleased with the place as well, but I just wanted to add a few things. Just to establish my traveling history - I've been to several all inclusives of varying quality in various parts of Mexico, Jamacia, and Costa Rica. The... More

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Margarita N
El Cerrito, California
1 review
5 of 5 stars Reviewed 16 January 2012

Everyone goes out of their way to make sure you have everything you need, whether you are at the beach, pool or just louging around in the lobby area. Their service is great! More

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Phillysteaks414
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

Cancun Palace is great. The moment you walk into the lobby they have a glass of wine waiting for you, bottoms up. Check in was a breeze and our room was clean all the time. The ocean view from our 5th floor patio was amazing. The food was just ok and the drinks were just ok as well. The staff... More

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StarDeluxe
Toronto, Canada
Reviewer
3 reviews
24 helpful votes
3 of 5 stars Reviewed 9 January 2012
22
people found this review helpful

We stayed at the Cancun Palace twice in six months in 2011, so I feel qualified to share my opinion. The first time we visited the Cancun Palace we were quite impressed. The hotel itself is impressive, in a contemporary style. The hotel looked impressive as soon as we started up the long driveway and saw the fountain in front.... More

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johnyd2
Cicero, Illinois
1 review
3 helpful votes
5 of 5 stars Reviewed 9 January 2012
3
people found this review helpful

Food was great so was the service. the people at the spa were wonderful. Everyone there tried to make this vacation spacial. The kids loved there area they had a splash area and all the food and treats they wanted. can't wait to go back. More

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docdar
Barrie, Ontario
2 reviews
7 helpful votes
4 of 5 stars Reviewed 8 January 2012
5
people found this review helpful

Our family of 4 (children ages 9 and 11) returned last night from Cancun Palace. I always say I will never return to a place twice as there are too many places in this world to see however, I have found myself saying that I would return to this hotel/location. We celebrated New Years Eve and a birthday. The new... More

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michael m
Slickville, Pennsylvania
Contributor
12 reviews
7 helpful votes
5 of 5 stars Reviewed 7 January 2012
4
people found this review helpful

First of all i Would like to say thanks to all the staff for making my stay wonderful. Mike Cunningham ,Polo And so on to make Deb and i the Newest members of the Hard Rock Hotel We are member 000001 The food was perfect the rooms were awsome Pool and Bar "Jimmy" Tropiclicious. the only reason i would see... More

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Cancun Palace Also Known As

  • Cancun Palace Hotel
  • Cancun Palace Resort
  • Palace Hotel Cancun
  • Cancun Palace Cancun
Address: Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico

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