This was our first time at an all inclusive and I felt I had done my homework. Although it was nice, we felt it rates about a 50%. By this I mean 50% of the time things were great and 50% of the time they were quite bad or perhaps frustrating is a better term. For example upon check in... More

Having stayed with Palace Resorts several times we expected Beach Palace to be good. We were Not disappointed. Our room was spacious (Preidential Suite) and offered all the comforts for 5 of us. While there is always a few small bumps at the start, the staff worked wonders to ensure all was fixed and our stay was enjoyable. Guadaloupe and... More

The room was clean and recently updated. The pool was full of too many noisy kids. Not a great place for a couple without children. The food was good, and the experience as a whole was positive. More

I visited cancun palace with my boyfriend in the second week of december and had an amazing time! Everything about the resort is great.. People complain about the renovation but honestly you don't even notice it at all and really? Its just a lobby. The food is pretty good in all of the restaurants.. But we liked the buffet the... More

We had a family holiday with our grown up children. We had a wonderful week, Miriam and her staff looked after us really well. We had the opportunity to eat at the Chef's table and head chef Angel provided us with a feast. This is our 2nd time in Cancun Palace and It was great to see familar faces among... More

infinity pool, great service, all-inclusive drinks, friendly staff, good crowd, nice pool bar, kid-friendly place. Drinks were a little watered down More

Me and my husband were at Cancun Palace during our honeymoon last November. It was low season; therefore the hotel was very empty and calm. It was easy to get a table in any restaurant, including the Japanese one, without reservation. We were well supported by the hotel staff, and because we were honeymooners we got some privileges as special... More

This hotel is good for families. When I was there , the pool was full of children's and there was line up at all the reatourants. If u are looking for relaxing hotel don't go there. The pool and Amenties were quite old but the rooms were renovated. More

The hotel did not live up to its name of a palace. Although it was very well kept and nice for the most part. IT felt rather cold. For instance, why would there be a Jacuzzi in a room , if there is a spectacular pool and a pristine beach outside!? The Jacuzzi takes up a large part of the... More