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The Royal Sands

3.5 of 5
Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Amenities
Special offer
25% off + Free Transfers
Ranked #5 of 170 hotels in Cancun
4.5 of 5 stars 561 Reviews
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561 reviews from our community

What travellers say about this hotel
  • Very nice(13)
  • Hacienda Sisal(12)
  • Personal concierge(11)
  • Grocery store(11)
  • Happy Hour(9)
  • Pool bar(8)
  • Hotel zone(8)
  • Full kitchen(7)
  • Phase II(5)
  • Friendly and helpful(5)
Traveller rating
    409
    104
    31
    10
    7
Only show reviews for Family (181) | Couples (166) | Business (3)
Date Rating
jessicat80
Cicero, New York
1 review
1 helpful vote
5 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

My husband and I have been to The Royal Sands three times and it's paradise! We currently own Week 8 in Phase II. The villas are spacious and are more than adequate for six people. They have two bedrooms and two baths. The views from any villa are incredible. They all face the Caribbean Sea! There is daily housekeeping (except... More

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yukonbelle
Southern California
Senior Reviewer
6 reviews
13 helpful votes
5 of 5 stars Reviewed 13 November 2011

We vacation in the Cancun area yearly, sometimes alone and sometimes with family and friends, and we always try to stay at the Royal Sands. It is a beautiful and well maintained resort, with friendly, smiling staff who are always at the ready to assist you in any way. There is a market on site so that you can do... More

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martina55
Westchester County, New York
Reviewer
5 reviews
4 helpful votes
5 of 5 stars Reviewed 11 November 2011
1
person found this review helpful

We dodged Hurricane Irene with a 6am flight out of NY to Charlotte, NC......caught our connecting flight to Cancun....and were so so pleased and very satisfied when we arrived at the Royal Sands. Everything about this place was to our liking. Loved how we were welcomed, followed by an easy check in which included meeting our own personal concierge (... More

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anu1974
Toronto, Canada
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 7 November 2011
1
person found this review helpful

We purchased our first unit five years ago. We have a beautiful beachfront two bedroom/two bathroom unit on the ground level. We love returning every year bringing our family and friends. We are "welcomed home" by all the staff when we arrive. We meet new people as well as old friends from years past. The staff is always friendly. There... More

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DianneParker
Gold Canyon, Arizona
1 review
5 of 5 stars Reviewed 7 November 2011

Our stay was added pleasure because of your wonderful staff. Moses Pacheco was a pure joy to have as our server. Please give him recognition as being truly dedicated to his position there. More

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Camilo_Royal_Resorts, Manager at The Royal Sands, responded to this review
14 November 2011

Dear Guest: Thank you for your kind words. We are happy to read that you enjoyed your stay at The Royal Sands and will be sure to compliment Moises for a job well done. We appreciate the feedback and hope to see you back soon. Warm regards from Cancun. More

weekendertravel_1
Chicago, Illinois
1 review
2 helpful votes
3 of 5 stars Reviewed 6 November 2011
2
people found this review helpful

We are owners of a prime week at the Royal sands Phase 2 which is the newest in the Cancun area. Due to our hectic lives we have'nt been able to ever utilise our beachfront 2 units.We called them directly to book a vacation starting on Thursday -Tuesday.We are used to expensive vacations. So the villas were good and clean,... More

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Camilo_Royal_Resorts, Community Manager at The Royal Sands, responded to this review
9 November 2011

Dear Guest: Thank you for taking the time to share your experience with others. Your comments are very helpful in allowing us to continue to deliver the best experience. I want to offer my sincere apologies for your experience with us on this visit. I will personally foward your feedback to magagement to ensure we handle things differently in the... More

blondes01
1 review
5 of 5 stars Reviewed 6 November 2011

The hotel was very nice the pools were great, they had games at the pool, fun to play and to watch, I would go again More

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Brian C
Downey
1 review
1 helpful vote
5 of 5 stars Reviewed 1 November 2011
1
person found this review helpful

The Royal Sands is our number 1 travel destination. This Resort is truly a 5 star resort. We meet a lot of nice people here, we become friends with the staff that always welcomes us back with a smile. we love our beachfront villa. 2 bedrooms/2 bathrooms, kitchen, large balcony..... More

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alliecat1014
Exeter, New Hampshire
Contributor
11 reviews
1 helpful vote
4 of 5 stars Reviewed 31 October 2011

Beautiful Timeshare with amazing views, large verandas, and a great beach. Good location to get into the city for night life and restaurants. The pool was a great place to meet people and they always had events going on. Each villa has a kitchen, bedrooms, bathrooms, and living room. It was the perfect set up for families. Also had a... More

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biged
Poughkeepsie, NY
Contributor
15 reviews
58 helpful votes
5 of 5 stars Reviewed 31 October 2011
6
people found this review helpful

First of all, I am a RR member at the Royal Caribbean. Although I have nothing good to say about the RC, I happened to stay here in August 2011. Everything went fine here. We had a 2 BR beachfront villa that would knock your socks off. The pools at the 2nd pahse were great for an early morning swim.... More

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Camilo_Royal_Resorts, Royal Resorts Community Manager at The Royal Sands, responded to this review
2 November 2011

Dear Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I am truly sorry to hear about your bad experience at our other resorts. We'd appreciate it if you could elaborate a little more on what you didn't liked, so we can adjust... More

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The Royal Sands Also Known As

  • Royal Sands Cancun
  • Royal Sands
  • Cancun Royal Sands Resort
  • Royal Sands Resort Cancun
  • Cancun Royal Sands
Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico

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