We stayed here in April of 2003 and loved it. The location is perfect, close to El Ray ruins, shopping, you can hop on the city bus, and the beach here is amazing!! The sand and water is very clean- just gorgeous for pics! The staff was friendly efficient and helpful, kind and got to know everyone personally. The food... More

I stayed here in August 2002. It was supposed to be my Honeymoon but the wedding was cancelled. So me and my mum stayed instead. Fantastic welcome on arrival. Shown to our room which had a beach view with a balcony. Food was amazing and plenty of choice throughout the 2 week stay. Staff entertainment was brilliant day and night.... More

I have a blast at this hotel. Very nice and clean. The people were awesome and very helpful. The beach and pools were very nice. I will go there again and stay!!!!

We stayed at the hotel for 4 days and it was the worst days of my life. Our room had no air conditioning; no water pressure in the bathroom and on the 2nd to last day, the water went down and we got a case of food poisoning. Can't flush.....need to go....not good! We would NEVER visit this place again.... More

This is a historical review dating back to September 2003 but trying to review all my previous holidays. We went as 5 girls in out mid to late 20's and loved it. We like the collonial style of the hotel, rooms were clean and the pool and beach were what we wished for. Staff were polite, food was good and... More

We stayed in 2005 when Hurricane Wilma hit. We were evacuated into a school in Cancun. The staff were amazing they looked after us stayed with us and cared for us beyond belief. It was a very threatening and scary time. The staff were amazing the hurricane proceedure was well planned and went smoothly. Our rooms my teenagers, husband and... More

I stayed at El Pueblito October of 2005 (the year choices wont let me go far back). The staff was really friendly always attended our needs. Unfortunately we visited Cancun the year that Huricane Wilma decided to unleash its wrath on Cancun. Even then the staff followed us to the safe place we were transfered to, and attended our to... More

This review is dated,but I just had to put my two cents in.We stayed at the El Puebilto in April 2004 for one week.We were greeted with very friendly staff.We got our room which was big,but not the view we had requested.We decided not to say anything till the next day.Right away we were given a better room with a... More

bad bad bad bad nothing more to say. beach amazing cancun amazing only 100 pound more to stay at the amazing hilton next door. this hotel is a waste of money same show every night really bad hotel.