Just got back..7/11/10. Arrival into the hotel was not very pleasant. The outside areas (entrance pavement/parking area) looked run down. Really needs to be more presentable on arrival and pulling into the hotel. After going in I felt better..it looked nicer inside then on the outside. Check in was smooth, got to the room and was not happy (room 503).... More

Chose to go with the Jr. Suite rather than the inclusive so we had a kitchen. Arrived around 9:45pm and asked about refrig and kitchen utensils and was told they were in the room, but they were not. Asked again the next day and was told we had to pay an additional $17.50/day for the refrig. Asked again later that... More

I would not recommend this hotel. It is not at all what it shows on the internet. The beach and swim area is filled with jet skis and boats, which you are swimming in the oil from them. I had requested a king bed and got an efficiency with two double beds. The toilet didn't work the first night, called... More

I do not usually write reviews, but I thought I would correct some of the previous reviews about this hotel. My husband and I came to Cancun for our 1 year wedding anniversary. We booked last minute and didn't have many options, so we chose Aquamarina Beach. (We also looked at Dos Playas and Imperial Los Perlas....upon reflection we chose... More

We have just come back from the Aquamarina Hotel and I don't usually write reviews but felt the ones I read were so unfair I owed it to them! We (My partner and 3yr old came too) stayed for 2 weeks all inclusive and had a great time. We were booked in my reception upon our arrival very quickly although... More

Me and my boyfriend went here for our first time to Cancun. We had a great time. The entertainment team did a really great job with getting everyone to do activities and put a show on for us every night. Every night outside our window we would see the Pirate boats,that put on shows, on the water. It was Beautiful.... More

Read the reviews and wondered what to expect, think these people must have been expecting miracles for what they paid. The staff was fantastic, the place was spotless in every area, the entertainment staff (animation team) was brilliant. If you didnt feel it was buzzing enough then the entertainment staff escorted you into Cancun for the heady night life which... More

We booked this hotel but had read some bad reviews, however, I was prepared to keep an open mind. When we arrived I was disappointed as the reception was shabby and the style of the hotel is very old fashioned. We went to our rooms. It was very windy when we arrived and the wind was howling through the badly... More

A group of 16 of us booked this hotel for our senior trip it was perfect. There were also families there, but probably not some place my family would stay. The staff is GREAT!! They will do anything for you. Very courteous and go out of their way to make sure you are happy. They also look out for you... More