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Le Meridien Cancun Resort & Spa

4.5 of 5
Retorno del Rey Lot 37-1, Km 14 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #40 of 170 hotels in Cancun
4.0 of 5 stars 765 Reviews
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765 reviews from our community

What travellers say about this hotel
  • Very nice(28)
  • Pool area(26)
  • Construction next door(18)
  • Ocean views(10)
  • Breakfast buffet(10)
  • Room service(9)
  • Friendly and helpful(8)
  • Royal club(7)
  • Hotel zone(5)
  • Would highly recommend(4)
Traveller rating
    423
    188
    85
    42
    27
Only show reviews for Family (103) | Couples (286) | Business (20)
Date Rating
BlueBear92
SanFrancisco
Contributor
19 reviews
29 helpful votes
4 of 5 stars Reviewed 20 February 2012 NEW

We stayed at Le Meridien Cancun recently and very much enjoyed our stay. As other posters have mentioned, several of the amenities of the property are not available at present due to construction (the rumor is that Le Meridien is breaking away from the Starwood brand in 2013 and they're getting ready for that move) but we found everything extremely... More

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dsh82
Hertzelia, Israel
Contributor
11 reviews
15 helpful votes
3 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

Was accompanying my wife (there for business) for a long weekend. Eventhough other reviews have mentioned this: there is major construction at the hotel next door, and you get to hear the jackhammers, pounding, drilling, etc. AND when we were there, there was construction from parts of the Le Meridien itself--right below our room and that was really noisy. But,... More

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elledigs
New York City, New York
2 reviews
4 helpful votes
2 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

We purchased a room at the LeMeridian Cancun off of Hotwire, and thus were unaware of the name of the resort until we arrived. The room was deeply discounted, and here's why. There is MAJOR construction going on next door, and all day by the pool we heard drilling, banging, and other fabulous construction noises. There's also facelift type things... More

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commander-Brody
Midwest
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 11 February 2012

Very clean, a remarkable staff that truly wants the tourist to be happy. Beautiful sand beaches. Here's the negatives: 1) if you're not happy with your room, you need to be persistent; "ocean view" is subjective; being able to "see" the ocean is NOT the same thing as an ocean view. I can "see" my TV set from another room,... More

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garcee
Los Angeles, California
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed 31 January 2012

I have stayed here for 4 nights and i was worried about all previous bad reviews. I am glad I gave it a try. The customer service was excellent from the front desk, doorman, concierge and all the staffs we met. The 3 pools are very nice and it's so accessible to the beach. It's true that the new construction... More

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flak059
Perm, Russia
Senior Contributor
43 reviews
17 helpful votes
3 of 5 stars Reviewed 30 January 2012

This hotel was chosen becaused we just stayed Le Meridian at London, and there was lowered price deal. Well, first thing we saw coming in- there is a consruction nearby. And that building is much more higher, so the pool area stays in shadow almost for the hole day. Check in took 25 minutes!!!! The same guy made check out... More

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amasuda2011
Los Angeles, California
1 review
2 of 5 stars Reviewed 29 January 2012

I just found out that the credit card I used at this very hotel last month (December 2011) was being charged couple days ago by a different hotel in Mexico. Obviously, my credit card info was leaked thru this hotel since i didn't use it anywhere else while i was there for a 4-day vacation. I am not very happy.... More

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Jsnjl
Kansas City, Kansas
Reviewer
4 reviews
9 helpful votes
3 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

My wife and I are not really Cancun people. We fly in and out of the Cancun airport often to stay in Tulum, Isla Mujeres, Playa Del Carmen, etc. We'll often stay our first and/or last night in Cancun which makes the travel days much easier. I always book Cancun on Hotwire and can always find Le Meridien on there... More

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Sarah H
Seattle, Washington
Reviewer
3 reviews
5 helpful votes
3 of 5 stars Reviewed 14 January 2012
5
people found this review helpful

I'm not sure why this is a 5 star Starwood Property--I am so used to the Westins and this is a poor comparison. The website makes the pool and rooms and property look much larger than it actually is. The front desk seemed harried and disorganized. We needed 2 rooms on the same floor but they were unwilling to set... More

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weeverbird
Washington DC, District of Columbia
Senior Contributor
23 reviews
5 helpful votes
3 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

Le Meridien was a nice hotel, but not at all up to the level I was expecting from the price and earlier reviews I had seen. The pools were beautiful, but since I was there on business I didn't get to take full advantage. I found the restaurant overpriced and mediocre. The room was decent, but again, not at the... More

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Le Meridien Cancun Resort & Spa Also Known As

  • Le Meridien Cancun Resort
  • Le Meridien Cancun
  • Cancun Le Meridien Resort
  • Cancun Le Meridien
  • Le Meridien Cancun Resort Spa
  • Le Meridien Cancun Hotel
Address: Retorno del Rey Lot 37-1, Km 14 | Zona Hotelera, Cancun 77500, Mexico

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