The hotel is very nice...Outside!!! The rooms are old and crusty. The rooms are not clean. My bed sheets were full of hair...the sheets had not been changed! The location is right at the bus station...not a good place! I would never stay here, it was our most expensive room during our stay in Mexico and it was the creepiest... more

I would have given this hotel a better rateing if the front desk people would have been more polite and helpful. I wasn't at all a jerk tourist they just acted like they didn't want to do more than they where asked. The women behind the desk where helpful though. The lady bartender was very nice woman too. There where... more

We've stayed at the Best Western Plaza Caribe several times in order to catch early flights out of Cancún. However, on our last visit (6/13/03) we booked two rooms, one of which was acceptable and one of which was practically uninhabitable due to mould, mildew, and an unpleasant odour. Even the soap was mildewed. Complaints to the administration were ignored,... more

Nous avons dormi à cet hotel parce que c'était la seule possibilité en ce 30 décembre. Le seul point positif... more

Parfait pour une nuit à Cancun entre 2 avions. A 2 pas de la station de bus et donc de... more