We stayed here as we had read that the shuttle and beach club passes made up for the hotel not being on the beachfront, however these services had been suspended by the time we stayed. It is a nice hotel and certainly cheaper than the beach front ones, but the taxi fares to the beach are expensive so if you... more

Radisson Hotel Hacienda Cancun, is an older property which tries, but just doesn’t quite make it. The rooms are dated, and lightly decorated with relatively bare walls and somewhat cold lighting using relatively high wall lamps using the new energy saving florescent bulbs. Our room also failed on the safety test, in that the in-room-safe was locked from the prior... more

We stayed here over the 2008 New Years holiday. Check in was not a breeze. We arrived at 2:30 p.m. but could not check in until around 4 p.m. because rooms were not ready by the 3 pm check in time. If you are looking for accomodations in the hotel zone near the beach, this is not the place for... more

After spending one week in Isla Mujeres, we were scheduled to leave on an early morning flight. Since the ferry out of Isla Mujeres would not have gotten us to the airport on time, we decided to stay at a moderately priced hotel in downtown Cancun. We booked one night at the Radisson through Priceline, and to be honest, we... more

It is my second time at this hotel. Last time we spent only a night and I thought the hotel was OK. However this time we decided to take a winter break on a budget and we decided to head to the Radisson Cancun again. We were a little reluctant to stay at the Radisson due to its center location.... more

Stayed here for one night after a long flight from Europe. Hotel is significantly below standards of the Radisson brand. Our room was not cleaned properly, sheets were dirty, trash bin was smelling of old fish. bathroom contained several defects with the WC, breakfast included products that were past their expiry date. more

We are a family of four and have stayed at this hotel about every other year for over 14 years. This is where many upper class Mexicans from Mexico City and other urban areas stay and play. One of the airlines also seems to put up their pilots there. It is clean and has a beautiful pool and hacienda type... more

Our stay was from 6/6 - 6/12/2007. The hotel is undergoing renovations at this time. We traveled with 27 other family members for a total of 11 rooms. Half of us requested different rooms for various reasons: no water, no AC, dirty bathroom, etc. They seemed to care that we were comfortable. Our main objection to this hotel was the... more

me and my boyfriend stayed at the radisson hacienda early this year. we were nervous about the hote as we were staying in mexico for 2 weels. when we got there everything seemed satisfatory. the rooms were clean, staff were friendly (well those who could speak english) and it was close to everything. close by was a supermarket that provided... more