We had a great stay in this hotel. The staff are fantastic and the rooms big, clean and with great views of the ocean. It's located close to the best places to go out in the evening. We would certainly stay here again. Room service breakfast was great! My one slight complaint is the cost of Internet access at around... more

This hotel is very professionally run, that's for sure. Everywhere we looked we noticed the staff extremely dedicated at perfecting their individual jobs, whether cleaning, cooking, or reception. This is the hotel for those that want to relax and have a quiet, hassle-free vacation, and don't want to be bothered by anything. The view from our room on the fourth... more

This hotel is conveniently located near downtown, all rooms faced the Caribbean (with great a great view from the balcony, I might add) and the staff was very professional, courtious, and helpful. My Spanish is pretty good, but rarely needed in the hotel, as most of the staff spoke impeccable English. One of the cleanest hotels I have ever stayed... more

Our stay was July 6th to July 11th 2009 LOCATION: is great, I don’t think you can get better. It is in short walking distance (north and south) to attractions on the strip. Also, bus stop is directly in front of hotel if you would choose that. So this location is really a plus to save $$ on bus, taxis,... more

My cousin and I ended up staying at this hotel in April...right when the swine flu scare broke out on the news. This was my third time visiting Cancun. It was a very nice hotel...and we had a beautiful ocean view. However, the service that we recieved was lacking. When we checked in we had no idea that we were... more

This is the old Hyatt hotel in Cancun. Don't be fooled by pictures. Stayed here in 2007 and had a miserable experience - food sucked, management was rude, Hyatt refused to refund money when I checked out early. Don't stay here and don't ever stay at Hyatt Hotel chain - Hilton and Sheraton much better at customer service. I do... more

We purchased this package on Expedia.com(more on that later) We had a direct flight form DC, flight was good, packed but no problems, arrived, we found a ride to the hotel afte going through a bunch of options! Almost everyone at the airport works for some time share company or resort so be careful or will be wasting time going... more

I have been looking around for hotels to have a wedding in Cancun in November. Based on reviews, price, and value I thought that the Cancun Caribe looked the best. My fiance and I just went down there May 13 -17 since rates were so cheap to check out the hotel. We were very impressed. The hotel is not a... more

The pools are cold but the ocean & beach are terrific. After a storm blew in, the beach disappeared but I'm sure when the winds calmed down the beach would come back again. We left before that happened. See pictures of the beach & resort. Also, this hotel is in the middle of the hotels-which is what you want. If... more