I was staying in this hotel april/may 2013. I was a little bit afraid about this hotel after reading all previous reviews but it was perfect for cheap accommodation. Few reviews corrections: No hot water - there is hot water just need to wait, btw who the hell needs a very hot water in cancun?! Dirty (?!) - housekeeping staff... More

With the 3rooms we booked with my friends for springbreak, we just had problems in this terrible hotel : - 2times blocked in the restrooms, cause of the broken lock - No hot water for the shower - No light - Main door broken (we had to change one of the room) - Phone didn't worked - Bad smell in... More

I had dinner at the hotel's restaurant (La Palapa Belga) many times. Decided to book a last minute trip and this hotel was CHEAP. I've stayed next door at a comparable hotel and at most of the mega resorts in Cancun. I read some bad reviews but booked it anyway. I was looking for cheap - not pampering and luxury.... More

Stayed here over New Year's Eve for 5 nights, it's pretty run down and dodgy, nothing like the 4-5 star all inclusive on the hotel zone.. It's a bit away, not the best location, but close to some cheap eats which was nice.. Rooms are pretty shabby, staff are really really nice though.. If you're after something real budget stay... More

Stayed here over New Years, and hated it. Pay the money stay somewhere nice and enjoy your holiday. The place was filthy. Stains on the sheets etc. friendly reception staff was about it. Bad smells in the hotel. We thought we would stay there over new year coz we would be out and about and wouldn't be there much. Turns... More

HORRIBLE PLACE! The pictures looked great but I have pictures that I took. There were stains on the worn comforter and all over the sheets. The rooms were filthy and there were bugs crawling on the wall. The wood balcony looked to be destroyed by termites. The pool was very dirty. We left and went to the Holiday Inn Express.

It does look a little run down, but that didn't bother me. The staff were lovely and very helpful with directions and suggestions. The room was big, clean and comfortable - all you need. We didn't bother using the self-catering stuff as food is so cheap in Mexico, there is no need!!! The Belgium restaurant attached, over-looking the lagoon was... More

If you dont expect luxury, or a decent breakfast, this is a great place. For the price, a great place to stay, considering the location. Good, spaceful, rooms

i stayed here for 2 weeks the facilities for self catering were awful pots dirty, no kettle, only half elctric cooker ring working, fridge dirty, no tin opener the basic trhings when advertised as self catering not available. the towels were quite often dirty even tho changed every day and when i complained to sunmaster they said meets criteria rated... More