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Hotel Plaza Kokai

3.0 of 5
Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico
Hotel amenities
Hotel Plaza Kokai
Ranked #122 of 171 hotels in Cancun
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29 reviews from our community

    Trip type
Traveller rating
    3
    6
    11
    5
    4
Date Rating
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 15 February 2013

This hotel is not good at all. We found ants in the room, internet was not working, no soap in the room, Etc If you kind avoid this hotel Staff was unhelpfull. Couldnt print my boarding pass. Nowhere to park the car nearby.

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Newcastle, Australia
Top Contributor
73 reviews 73 reviews
23 hotel reviews
Reviews in 36 cities Reviews in 36 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 26 July 2012

We stayed here for 3 nights, which included continental breakfast, but this is not the normal continental; you get 1 small juice, some toast & spread and 1 cup of coffee or tea. There is no cereal and do not ask for extra juice as 1 small glass is all you get. Some of the staff are great, while others... More

Was this review helpful? Yes 1
Memphis, Tennessee
Top Contributor
88 reviews 88 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 22 December 2011

Inexpensive and <30 minutes from CUN airport. Large, clean, quiet rooms though the furniture and bath design are dated. Free light breakfast, free parking, free internet. Note that when bililng to a US credit card, the room rate was converted to USD using a fixed exchange of 13 which seemed odd, but was not unreasonable and the charge for one... More

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Orlando, FL
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 13 December 2011

We got a cheap rate (December 11 2011) ~$60, including continental breakfast for 2 people. Positive: -Continental breakfast included (coffe, juice or fruit, bread+ spread.) -Good air conditioning, and TV with lots of channel, hot water -we were able to park right in front (free parking) -fast checkout -Elevator -room had super fast wireless *If you like Japanesse food, right... More

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New York, NY
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 22 February 2011

This place was really gross. The room had textured white washed walls with some drips and stains on the walls. The bed was well worn and the coverlet was old and faded. The lighting was dim and I believe flourescent. The batheroom tub had stains and backed up when we took a shower. The water started running brown, though it... More

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San Francisco, California
Top Contributor
56 reviews 56 reviews
27 hotel reviews
Reviews in 49 cities Reviews in 49 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 11 April 2010

Kokai Plaza has a great central location (in el Centro close to bus station). The hotel's rooms are adequate - somehow the air conditioning never really functioned well. Tile floors and hard beds probably resemble every other budget hotel in Mexico. But room was clean and had bottled water. Pool is very small and not so clean. Restaurant attached serving... More

Was this review helpful? Yes 1
See 2 more reviews by dmlandis for Cancun
Wales
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 March 2009

This was an ideal room for what we needed-A hotel near the bus station and the centre of town. The hotel was friendly, clean and comfortable. We Paid about 700 pesos and that included a full breakfast and air conditioning in the rooms. They also let us keep our bags behind reception while we explored downtown.

Was this review helpful? Yes 1
Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 31 December 2008

Friendly and helpful staffs. Help us with making a lot of arrangements. Convenient location. Easy walk to bus station and downtown restaurants. Amenities commensurate with price. We basically used the hotel as our base for exploring the attractions in surrounding areas. The hotel staff help us get rental car in which we drove to Chichen Itza, Ek Balam, Coba, Tulum,... More

Was this review helpful? Yes 2
London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 20 March 2008

I paid $39 per night for three nights via Hotwire, and to be honest if I'd paid much more than that I would've been gutted! Room 203. Pros: Location. Just a three minute walk from the R1 bus stop to take you to the Zona Hotelera if you wish. To get to the main strip takes about 15 to 20... More

Was this review helpful? Yes 1
A TripAdvisor Member
4 of 5 stars Reviewed 3 April 2006

Clean-towels are birds and toilet paper roses--fast room service--reasonable prices for drinks and food in restaurant and room service: Great lounge with live musica--very friendly staff-plan to return

Was this review helpful? Yes 2
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Additional Information about Hotel Plaza Kokai

Also Known As:
Plaza Kokai Hotel
Address: Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Business Centre Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #122 of 171 hotels in Cancun
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hotel Plaza Kokai is located in the city of Cancun, which is often referred to as the Mexican Caribbean. Cancun is in Quintana Roo, on the Yucatan Peninsula. For a good night’s sleep, each room in Hotel Plaza Kokai is air-conditioned, and furnished with a cozy bed, hair dryer, wireless Internet access, luggage rack, and private toilet and bath. Accommodations further have a writing desk and chair. Hotel Plaza Kokai in Cancun warmly welcomes every business and leisure traveler into its safe and amply furnished confines. ... more   less 
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Hotel Plaza Kokai
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