We arrived at Barcelo Tucancun in the rain and spent 4 days there IN THE RAIN! In fact, our flights were canceled because of the hurricane and we ended up stuck in Cancun for an extra two nights. The hotel was more than I expected. Our room was GREAT: nice bathrooms, huge balcony, great views, ok beds, and a stocked... more

CHECK IN: When we arrived, we were immediately greeted with a smile by Luis, one of the bellboys. Another lady brought us the the front desk. Each of very friendly and spoke English well. The front desk staff, especially Martha, are very accommodating. My boyfriend and I arrived 3 hrs earlier than check-in, but they were able to put us... more

Excellent hotel for the money you spent. Great and friendly staff, quality food, Activity staff is wonderful, amenities are decent. Across from a Luxury shopping mall. more

The Barcelo was a great hotel. When we first walked in we were greated by a guy whom we thought worked for the hotel...he welcomed us and and went and got us drinks. We went to check in and he walked away. Our room was going to be about 10 minutes, so while we waited, he approached us again to... more

Me and my fiance stayed here the 1st two wks of Sept 09. We were a little worried after reading some bad reviews, but as soon as we got to the hotel we were very happy. We couldn't believe how friendly the staff were, they made us feel so welcome and relaxed, they couldn't do enough for you, Flor was... more

Let me first start by saying that I travel to Cancun often and was just there in August with my best friend. We stayed at the Royal Solaris. I like to try different places each time. I was very excited to stay at this resort. The reviews all seemed so good. When we arrived at the resort we were quickly... more

I booked this hotel the day before swine flu was announced to the world and thought "fantastic!!!" then i went home and looked up on Tripadvisor what other people had thought about this hotel and couldn't believe what i was reading about bad food, not nice rooms and valubles being stolen from their rooms. I stayed in an ocean view... more

I recently spent a week at Barcelo Tucancun. It was my first trip to Mexico ever. The resort was very nice, rooms were clean, pools were nice, service people were excellent. It was very reasonably priced. The water was beautiful, but the beach was very narrow and small. I usually spend much more time on the beach when I go... more

After reading several reviews abouts this resort, my friends and I where not so sure about staying there. Well all I have to say is that it was way better then expected. The hotel staff was exceptionally pleasant and friendly. Our rooms and the resort its self was very clean. The drinks where cold and strong-the way we like them.... more