I stayed at the Barcelo Tucancun and overall I would give the hotel 9 out of 10. The staff were friendly, the hotel was extremely clean, there was a good selection of food, my particular favourite was the Mexican restaurant usually you can only eat once at the Mexican restaurant but as it was low season we could go as... more

Let me just say that I have vacationed at all-inclusive resorts five times, 3 in Cancun and two other times elsewhere and have never felt compelled to write any type of review. However, this is the WORST resort I have ever been to. Check-In took forever! Our room had a great view of the back of the mall, and nice... more

1ST THING i would say if your going with Thomas Cook you,ll not get a sea view room if you,ve booked 1 as this company don,t own any of these rooms you,ll get a lagoon view only if your on the 6th floor any lower your looking into shopping mall. I got a 1st floor room behind bar and beside... more

On June 11th my two sons 22 & 24 and boyfriend Jerry and myself came to Barcelo for a much needed vacation. Having been to Cancun four other times I knew the area in which I would like to stay, but didn't know much about Barcelo. Being that the trip was the first for my boyfriend and son's it was... more

I went on a college spring break with 7 other college aged kids. We got to the resort and were greeted with a plate full of pina coladas and a lot of screaming high school kids. The resort had pretty decent amenities for the price we paid for the trip ($1,000 for flight and week long stay). The drinks were... more

My wife and I travel to Cancun about once a year, always staying at Cancun Palace until now. We purchased this all inclusive vacation kind of "spur of the moment" as Apple Vacations had some deals that were hard to pass up. We knew little about this hotel when we booked our vacation. As we began to read reviews of... more

What a lovely holiday!! The view from the main lobby area was stunning. You could view the sea meeting the horizon in 7 different shades of turquoise; paradise! Our cases were taken to our rooms and we were given ice cold drinks of lemonade whilst waiting at reception. Our rooms were cleaned every day - i thinkthe majority of the... more

The beach was amazing, and more colors of blue than any camera could capture. The service at the resteraunts was horrible. In one "reservation only" resteraunt, I had to order my drink 5 TIMES! No exaggeration! Some of the servers went over and above, but just a handful. The pools were really dirty with hair and sand floating everywhere. They... more

First things first, i completely disagree with all of the bad reviews about this hotel! Myself, partner and another couple all stayed at this hotel together and thoroughly enjoyed our stay. Everyone was friendly and helpful and all of the other guests at the hotel that we spoke to were also just as pleased with the accomodation. Nobody wanted to... more