We really enjoyed the friendly staff from the minute we arrived till we left. Food was good for an inclusive hotel stay, mainly we ate in the buffet. Rooms were great, we were in the Villas. Great beach and pools. Only bad part was internet service needs a badly done upgrade, and price should be a part of the rate.... More

This was my 3rd time to Cancun. The location is perfect mall right therfe busesare there close to downtown. The staff very helpful. Problems with internet service very reasonable but problems.Food was good always something to eat . The mexican restaurant chicken wings off the hook. Very nice staff always respectful. Activities by the pool everyday. There are many activities... More

When we arrived there was a long line at the check in, when we finally got up there I was told I only had one room reserved(for 6 people) after some checking she found our other reservation. So we are given our rooms our boys go to there room and as we head to our room the maids are cleaning... More

This is the second time ive been to the Barcelo Tucancun and I would definitely go back a third. As everyone does I came on this before and read all the reviews, but didnt really pay attention to them an made up my own mind while I stayed there, knowing what I had seen before. Hotel... The hotel is lovely,... More

Had a good time, beer was cold, sand was warm. The food was the same day after day, I can deal with that but it was poor over all.The Mexican themed restaurant at the hotel was good. The others where poor. More

The hotel location is great but the beach is not good for little kids (hard waves). The hotel needs maintenance...we found mold on few walls and the upstairs hallways were kind of dirty. The bathroom was really small and beds are as hard as rocks. The food (buffet) is good for the price but don't expect anything beyond that. The... More

This is NOT a luxury resort, but it wasn't bad for the price. The property and restaurants were nice, well kept and clean. Food was pretty good...not much variety, but filled us up and the restaurant staff was very attentive and friendly. The pools were beautiful and clean, but lower pool tended to get too warm, too many people, and... More

At first glance the place seemed really nice.....BUT....the only thing that was wonderful was the crystal blue caribean see...the rest was horrible...we were in the ghetto.... Check In: Slower then molasses going up a hill in the middle of winter. Don't plan on getting there before check in time of 3:00pm because you really want them to have the time... More

Property and restaurants were attractive. Food however very tasteless and not presented very attractively. It got boring VERY fast and there was actually very little that we enjoyed but made it through the week. The rooms were spacious enough, refrigerator stocked daily which was a nice plus but the air conditioners are set on a motion sensor which means that... More