HOLA, what a great place for the $$$$, priority club member etc // very good front desk / wendy// ramone the bell hop etc // room was very clean and pool side // i spent 3 weeks here and liked every minute// the breakfast buffet guys are the BEST !!!! MAKE SURE TO TIP THESE FELLOWS!!!!! #1// jose// i will... more

I spent a week at the hotel. About the second or third day the maid did not leave as many towels as had been left before, then the next day the same happened. When I called the front desk to ask for additional towels I said -- rather incorrectly -- that maid service had gotten worse each day. When I... more

It was difficult to find a very good hotel, with pool, not far away from beach and for an acceptable price in Cancun. I red some opinions on Internet and finally decided to choose this hotel. It is located on small peninsula in Zona Hotelera, close to Cancun Golf Club. It has "C" letter shape, with two floors and swimming... more

We spent 4 nights at this hotel. Not fancy but very good for the price. Staff friendly and helpful. Great pool. Excellent free breakfast. There are stores and resturants a block or two away. Deffinately have lunch or early dinner at the golf coarse 3-4 blocks away. Food was great and the price reasonable. It is less than 10 minute... more

We needed a hotel when the airline botched our travel plans, which didn't include staying in Cancun. We picked HIE because it wasn't on the strip, and had free parking and breakfast. They quoted us a high rate, but asked for and got it lower. Two couples (one with a child) and we got two rooms for $85 USD each.... more

We arrived at the hotel around 9 pm, the guy at the reception was really very kind and friendly. He gave us all the needed info and arrange for a taxi when we asked for. The hotel outside is very nice, there is a nice garden with swimming pool. The hotel is not really centrally located as you need to... more

If you are going to Cancun, especially on business, this is not the place to stay. Wireless doesn't work very often. Location is not convenient to anything. Nothing really within walking distance. Either stay downtown or more into the hotel zone (Calling this zona hotela is a stretch). more

Well maintained hotel and property. Nice family/business/tourist feel. Great pool and morning pool side breakfast buffett. We booked tours in advance and did not stay at the hotel that much during the day. 10-15 min walk to the public bus stop (65 cents USD) but not bad. Free wireless internet did not work well from our room but ok in... more

May I first say that we vacation in Cancun every year and have been doing so for the last 12 years. We own at the Royal Sands and Islander, both 5 star resorts. We arrive early in the week every year to get the most out of our stay and we always start our visit here at the H.I. Ex.... more