If your thinking about going to the Blue Bay club in cancun then i would definatly recommend it. I went with my partner and as a young couple we found the hotel fantastic, i cannot give the staff there enough praise, especially all of the sports and entertainment team!! They all work so hard to ensure that you have a... more

My husband and I check into the Blue Bay Club on Thrusday Sept 24.2009 so this is still fresh in our minds what a awful vacation this trip to Mexico was. The check in was quick for them to run credit card and start on us right away about time share, we thought we were slick getting thru the airport... more

My wife and I booked this 7 months ago after reading the reviews. (Lets say we read between the lines) CHECK-IN - Check-in was really quick. We were all sorted in 15 minutes and that was 4 groups and couples. They gave us the wrong room (not their fault), Thomas Cook had not advised them we had booked a suite.... more

hotel ok. waiters were excellent, entertainment team were only interested in the youngsters and didn`t smile or say hello to us. Total lack of communication by hotel staff. On a few occasions they decided to do a la carte with very few choices and cold. The morning we left they did a la carte breakfast. We ordered scrambled egg and... more

I have been to Mexico with my husband many times. We have stayed at lots of resorts and within Mexico we have gone to Cancun twice. I came on here before we went and the few people who gave it good reviews, I gave them the benefit of the doubt. Well I won't make that mistake again. I believe now... more

**The Bad Stuff** Stayed for 1 week, transfer from airport was in a shoddy cab/mini bus so was dripping with sweat by the time we got there along with another older couple.They checked in 1st & we're asked what room they would like, and told about all the functions etc, soon as we got to the desk, they couldnt find... more

i am writing this review a year late but only because i have come across a few people putting negative comments about this hotel that arent true! one of the main things people are sayin is that the beach is dirty!! is it not dirty. in the morning there is a lot of seaweed because thats a natural thing. the... more

Recently returned from the BBC, and again, thoroughly enjoyed it. Noticed some new staff members, especially in the hotel entertainment/activities team, and once again, their input was 100%, cannot fault their passion or enthusiasm to get everyone involved. The whole place was kept very clean, all staff members work very hard, considering some people treating them like their own personal... more

We have just returned from the BBC in Puerto Jerez, an area of "Cancun"15 mins from downtown Cancun by bus, and a further 20 minutes to the hotel zone by bus. We were well aware of it's location, and took into account the reviews, there were some niggles, but overall we enjoyed the holiday. The entertainment can do better, nothing... more