Blue bay Club is without a doubt the most amazing place we have ever been, the hotel is beautiful and clean the staff can never do enough for you. The choice of food is great! The activities team work tirelessly nd provide top quality entertainment. we have stayed at the hotel twice in the last three years and we are... more

On arriving at the Blue Bay Club we were a bit concerned regarding it's location. Don't be put off by this, they are building a new highway and so you have to take a de-tour around the local village. On arrival we were welcomed by the doorman, who was very helpful, these guys work hard there is no lift in... more

From the moment we arrived, we were completely disappointed. Attacked by mosquitos at the entry, told to head down a long, completely dark hallway, including stairs!, to our room ... the lights were all turned off to save $$, tv's didn't work, refrigerator wasn't plugged in prior to our arrival, so the two bottles of water we were given were... more

Well, if you like brutal honesty, continue reading. If you want another mundane review, read the next one. To start, the resort is nice. If you are expecting something more than nice, this isn’t it. It is on a road that there are several resorts that have gone out of business. Thanks to our media, who likes to take a... more

After reading many a review I decided it won't be all that bad to try, after all I was just after a little R&R all by myself. It was horrible. When the shuttle dropped me off....I was in shock. It was in the middle of nowhere, and the lobby was dark, dingy and humid. I gave it time though, I... more

We have been to Cancun many times and I can honestly say that the Blue Bay Club is absolutely my favorite place to go. The resort is very clean and beautiful. From the moment we arrive, we feel at home. Carlos, the door man is awesome. He goes out of his way to be accommodating and always has a smile... more

Let me hit the issues first. We went to the time share presentation. It was our error. I should have known better. Not sure I hold it against the resort but more the holding company. It cost us 1/2 day. Save yourself the time and trouble. Second issue was we are with RCI and for prepaying we got two free... more

we had the unfortunate experiance of satying at the blue bay club, after reading all the reviews on here i was looking forward to it but as soon as we arrived at the hotel we hated it! it is in the middle of nowhere the beach was dirty and covered in seaweed and what seemed like sewage was being pumped... more

I have stayed at many all inlusive resorts, including others that this company owns. I have never experienced the level of poor service that we experienced at this resort. Everything was too much trouble. From turning up the volume on the television in the bar for a basketball game, getting a glass of champaign in the bar, towels at the... more