Fantastic service from the whole staff, especially from Dee Dee and Larisa. They were wonderful host at the CO CO Bongo. Had a fantastic time, will definately recommed my friends to these two ladies. more

Purchased at Sams Club 5 day stay for 125.00. No meal included could upgrade if wanted to for 100.00 a day per person. Did not because we are not drinkers. When we got there they did try and get us to do the time share thing....If you purchase thru Sams Club (a christmas time promotion good for 1 year) You... more

Like everyone else, I bought this package as part of a promo. It's an affordable way to travel with my son and we have also done the Orlando/Daytona trip. We just got back from Cancun and had a fabulous time. Overall, we enjoyed the Ocean Spa... quiet, friendly and we enjoyed the access to Sunset Lagoon and Royal. Lots of... more

When you get the call from Marketing 4 Sunset Group, keep in mind that a Mexican minute in a tourist trap (oops I mean store) will last 5min, then the 90min presentation will last 4-5 hours. Then again, there was only 90min of Hotel presentation, however the next 3-4 hours is spent telling them that NO I Don't want to... more

We came as a result of a promo over the phone with a 90 minute presentation. When I book the room (January 26-31, 2009) receptionist said no room available in Sunset hotel (we had options to book on three hotels: Ocean, Sunset and Laguna)and suggested to take all inclusive explanation was nothing around or close by. And the 90 minute... more

The hotel room was clean and actually very nice. They still don't have alarm clocks but they will give you a wake up call. We were not required to take the TS presentation and opted not to. We did not like the view from our room. It was in the front of the hotel and we could see the street... more

We also were contacted by phone by Marketing 4 Sunset, cancelled cerdit card after transaction to be on the safe side , we took you trip for the price of Hotel room it was ok did not eat there we crossed the highway and got on a bus for 13 pesos and ate at some of the better resturants Bubba... more

Just got back from the Ocean Hotel after a weeks stay. We knew we may have made a mistake when we were subjected to an instense grilling by the concierge staff about who we had talked to or who had we met, at the airport. They were trying to find out if we had been talking to any other time... more

It's interesting that the manager responded to one review by saying that clock radios were arriving the next week because we were there until Feb 2 and there were no radios. We came as a result of a promo over the phone and were told that it was all inclusive with a 90 minute presentation. When we got to the... more