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| Hotel | GBP* | Distance | Rating |
|---|---|---|---|
| Gran Melia Cancun | £143 | 0.7 mi 1.1 km |
|
| Fiesta Americana Condesa Cancun | £147 | 0.8 mi 1.3 km |
|
| The Westin Lagunamar Ocean Resort | £141 | 1.2 mi 1.9 km |
|
| Omni Cancun Hotel and Villas | £120 | 1.3 mi 2.0 km |
|
| Avalon Baccara Cancun | £123 | 1.8 mi 3.0 km |
|
| restaurant | Distance | Rating |
|---|---|---|
| Fantino | 0.2 mi 0.3 km |
|
| Puerto Madero | 0.3 mi 0.5 km |
|
| Gustino | 0.4 mi 0.6 km |
|
| Thing to Do | Distance | Rating |
|---|---|---|
| Hilton Cancun Golf Course | 1.9 mi 3.0 km |
|
| El Rey Ruins (Zona Arqueologica El Rey) | 2.3 mi 3.7 km |
|
| Playa Paraiso Golf Club | 2.5 mi 4.0 km |
|
| Title | Source |
|---|---|
| “Carrousel” | This is Travel |
| Title | Source |
|---|---|
| “Carrousel” | All About Cancun |
| “Ocean Hotel All Inclusive” | Expedia.com |
Buyer beware, We got back from this Hotel two days ago and my wife and I found the experience to be a little crazy. The resort is currently under construction so many of the amenities are not available such as gym, hot tub, etc. The front staff were a little unfriendly but this may have been because of the language... more
Dear Guest, Thank you for your review, we are pleased to find out that you and your wife enjoyed the spa and the food and beverages. As for the hotel goes we have worked very hard in remodelling it and we even had to close it down for a few months to make the needed renovations. The hotel is ready...
I, too, was nervous about my stay at the Ocean after reading the reviews on this site. However, it didn't turn out to be ALL bad. The front desk people went out of their way to make us uncomfortable and be unhelpful. Pedro was the worst of all, butting into conversations between us and other staff and always saying what... more
Dear Guest, Thank you for your review, I would like to thank you for exposing the good things of the hotel as well as the things that needed improvement. In reference to the member of the staff that you have mentioned we have had a talk with him addressing your review. Now in reference to the things you mentioned as...
I read most of the reviews on this site before leaving for Cancun. I was nervous and had no idea what to expect based off of all the negative reviews. After staying at the Ocean Hotel for five days I can honestly say that it was a good hotel. As with most people staying at the Ocean, I unwillingly signed... more
We visited the Ocean Hotel in January of 2009 and had an excellent experience. With every experience comes good and bad, however, the goods far outweighed the bad experiences in the Ocean Hotel. We were booked into the Ocean Hotel under a time share presentation package by Sunset. When visiting the Ocean, remember that the Sunset employees and the Ocean... more
We received a phone call telling us to come stay at the Ocean hotel in cancun. All we had to do was pay for our flights down, everything else was to be covered, so we gave them our credit card number because they said it was a recoreded call. Well when we started getting charged for stuff and we hadn't... more
To Whom It May Concern in reference to this customer’s issue, packages sold on the phone are sold accommodations only; when customers agree to buy the package it is because they are agreeing to pay for it. Once they buy it, we follow up with a welcome call, an email confirmation, and a package in the mail all this information...
i travelled to this hotel in june this from sunny old england (uk) i was travelling with a group of 8 as i was attending a wedding out there i stayed at the ocean hotel with my mate and it was shocking to see that there was no air con in the rooms and the staff were not very friendly... more
Dear Guest, Thank you for your review we are glad to hear that you did enjoy the pool and the entertainment staff in the hotel. In reference to your comments I would like to address that a new air conditioner system has been installed as result of a large investment into the hotel. We have received plenty of good reviews...
Sorry to rain on the parade of a hotel concern, but here is our DISASTER story. After taking the redeye to Cancun, we were looking to drop bags and hopefully rest. We arrived at the Ocean Hotel (after several tries to find it because the sign is not obvious and we had rented a car rather than having the airport... more
Dear Guest, Thank you for your review, we are glad to know that you had a good vacation considering the mishap upon arrival. Regarding your reservation we had you confirmed at the Ocean Hotel a four star property the day that we confirmed your reservation on the phone. Five days before your arrival we closed the Ocean for complete renovation,...
My family was just booked to this hotel for a December trip. I am already scared to stay in this hotel as I was expecting also to stay at Sunset Royal since this was the best for a family, according to the telemarketer from California. It took them 1 month to convince me to buy the accommodation package assuring me... more
Dear Guest, Thank you for your review, we as Ocean Hotel offer a complete package with sister resort access which means that even if you are only staying at the Ocean Hotel you will get to visit other affiliates resorts during the day. The hotel is considered 4 star and has endured a complete renovation from when it was Club...
I stayed here with 2 friends from Aug 23 to Aug 28 and was not impressed. Originally we were moved to a different hotel cause of construction but 3 days before our trip we were informed that we were back at Ocean Hotel. The banging of hammers and sawing all started at like 730am. Not cool at all. Food was... more
Dear Guest, Thank you for your review, we would like to thank you for exposing not only the bad but the positives of the hotel which you enjoyed. In reference to the construction we have been constantly trying to renovate the hotel for the past year since our hotel group has taken over. For major construction we have closed the...
We went to Cancun on the week of August 14 with reservations in the Ocean Hotel with some hesitation. At first view, the hotel did not necessarily look as “nice” as the ones we previously saw down the strip, but that did not discourage us in making the best of our first time visit to the country. When we arrived... more
To Whom It May Concern: Dear guest, thank you so much for your review. I would like to address some of your concerns regarding the stages of the renovations being done to the Ocean Hotel. This hotel will be closed effective September 1st 2008 to the middle of November of the same year to further upgrade the facilities. These renovations...
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