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Ocean Spa Hotel

3.0 of 5
Blvd Kukulcan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #111 of 170 hotels in Cancun
3.0 of 5 stars 521 Reviews
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521 reviews from our community

What travellers say about this hotel
  • Time share(25)
  • Very nice(19)
  • Timeshare presentation(17)
  • Smart circle(13)
  • Royal sunset(11)
  • Sam club(10)
  • Pool area(9)
  • Other resorts(8)
  • Credit card(8)
  • King size bed(3)
Traveller rating
    69
    126
    126
    83
    117
Only show reviews for Family (78) | Couples (173) | Business (2)
Date Rating
KrystalVenetta
Brandon, Canada
1 review
3 helpful votes
5 of 5 stars Reviewed 12 March 2011
3
people found this review helpful

It's not a big resort, so the service is far more personal. It's a little bit older and smaller so the feeling of it is much more genuinely Mexican than American, and that's what we wanted. The beach is nice and clean, it's a good size for the amount of people who stay at the hotel during the day, it's... More

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AmyBouvier
Regina, Canada
1 review
1 helpful vote
4 of 5 stars Reviewed 8 March 2011
1
person found this review helpful

We really enjoyed our stay here, the staff was nice and helpful. It was quiet and in a great location - we loved the sister resort "Sunset Royal" as the beach was absolutely to die for! There is not much for a beach in this general area, it is right beside Temptation resort so if you know any one who... More

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sunnytraveler0805
Meadville, Pennsylvania
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 7 March 2011
1
person found this review helpful

If you don't mind that the beach is not the nicest place to swim....it is a wonderful place to stay and relax. The food was ok, the beach was nice for tanning, the grounds were very well kept, the pool was nice, the staff were friendly and quick to get you a drink. You can take a shuttle to the... More

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NYFlGirl
Albany, New York
1 review
2 helpful votes
5 of 5 stars Reviewed 5 March 2011
2
people found this review helpful

I would definately come back here. My room was a nice size with a comfy bed. there are three restaurants to choose from. The food was very good. The staff at this resort does everything to make you feel comfortable. I went to the concierge desk a few times for directions and help with planning day trips.They were very helpful... More

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gottagonow108
Hot Springs, Arkansas
Reviewer
5 reviews
48 helpful votes
3 of 5 stars Reviewed 1 March 2011
2
people found this review helpful

I am at the Ocean Spa Hotel now and its not that bad. Yes it is an old hotel and very basic furnishings but that what you get at this priced resort. I got here Sun night and am very happy here. I have not heard anyone complain about anything except the weak drinks. They put very little liquor in... More

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mattea06
Naples, Florida
1 review
2 helpful votes
4 of 5 stars Reviewed 25 February 2011
2
people found this review helpful

We found none of the problem which have been previously reported regarding the Ocean Spa. Yes, it is a 3 star hotel and that is where our expectations were. However, the beds were very comfortable, rooms were clean, food was great as was the service. We dealt with various people at the concierge desk and they were excellent. We were... More

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ltaylor078
Toronto, Canada
1 review
1 helpful vote
4 of 5 stars Reviewed 22 February 2011
1
person found this review helpful

After reading all the reviews for the Ocean Spa I was prepared to walk into a dump; however, this place wasn't bad at all! I had a wonderful time. The staff were AMAZING. So friendly and funny and not once did I not have a drink in my hand. The food was great. A buffet with lots of variety for... More

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Littlemun
Vancouver, Canada
2 reviews
4 helpful votes
2 of 5 stars Reviewed 20 February 2011
2
people found this review helpful

First of all we didn't do the all inclusive, so cannot comment on the quality of food. Hotel in general was very small, outdated, and had minimum facility. Beach was not suitable for swimming--I'd recommend that you take shuttle to other resorts such as Sunset Royal and use their facilities. Service was poor, most requests were ignored. Our room was... More

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QwickerRon
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4 reviews
2 helpful votes
4 of 5 stars Reviewed 19 February 2011
1
person found this review helpful

Hotel was more than I had expected it to be, considering the reasonable price. While it is on the ocean, the beachfront is not the best due to Isla Mujares being approximately 5 miles offshore. The spa room was very comfortable, spacious and well appointed. The staff at Ocean Spa was very attentive and courteous. The meals at this all... More

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JustWanted2Share
Detroit, Michigan
1 review
4 helpful votes
3 of 5 stars Reviewed 14 February 2011
4
people found this review helpful

I travel often and I am used to Four Star+ hotels. We got this deal through Sam's Club. I will say that I read the reviews and took most of them (the negative ones) to heart which caused my to be skeptical which is why I reserved a room at another hotel just in case. Walking into the lobby was... More

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Ocean Spa Hotel Also Known As

  • Ocean Hotel Cancun
  • Club Carrousel Cancun
  • Club Carrousel
  • Hotel Carrousel Cancun
  • Carrousel Cancun
  • Ocean Hotel Cancun Mexico
Address: Blvd Kukulcan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico

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Ocean Spa Hotel
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