Our stay was for 4 days and 3 nights; it rained off and on changing almost hourly so if you went to the beach, you would probably be holed up in your room again in 1-2 hours. We ate at Ibiza, Serape, Tunkul & Dos Lunas; Tunkul is an international buffet and we had 1 of each breakfast, lunch and... more

This was a girls trip with 5 of us.. No A/C in our room(s) when we got there. Called to switch rooms, and instead, they sent maintenance up to repair it.. After being stuck in the room 1st two and a half hours of our vacation waiting on the AC to be fixed, they decided they couldn't fix it and... more

First time to stay at the Grand Oasis Cancun and it was a blast. I read lots of nasty reviews before going and thought "What have I done?" Well I'm glad I went on and didn't change my plans. We meet lots of nice nice people from all over. Our room was in one of the buildings down by the... more

My friend and I arrived to the Grand Oasis late at night. After we checked in, we weren't offered any help with our bags. We had to find someone to help us. The lighting was poor and we couldn't read the signs. The map they gave has was poorly copied, and very hard to read, to know how to get... more

Just got back from a week and a great time was had by all. I was skeptical at first after reading the reviews but I have to say I'm not sure what they were complaining about. We were originally scheduled to stay at the Grand Oasis Playa but got moved due to the closure of that facility. Everything went smoothly... more

Amazing hotel!! I traveled with my boyfriend and we loved it! Make sure to stay in the main pyramid building, as the others are old and poorly maintained. Also, be sure to stay at the Grand Oasis and get the black wristband that will get you all the alcohol and restaurants. The restaurants are plentiful, more than in other resorts.... more

We have now stayed at the Grand Oasis for two years in a row. In 2008 we had a great experience; however, I stupidly decided to try another resort for 2009. That lasted for one night before we moved to the Grand Oasis. The place is awesome. The service is the best I have ever experienced. I have literally travelled... more

Please don't rely on these negative reviews. My friend at I went to celebrate our birthdays and stayed 4 nights (Oct 21-25). We stayed in the pyramid section with a beautiful view. Our room was made up each day to perfect and frig was restocked with water, sodas and beer each morning. EVERYONE greeted you with a smile and was... more

In 1998, I went with my daughter at the Grand Oasis in march and the hotel facilities were fantastic despite the spring breakers. This time, I went back for my honeymoon for 14 days (October 10th to 24th 2009), I did read some bad reviews in here before I decide to go back again. I have to say that we... more