We booked an 8 night stay back in August, and over the course of time I had to wonder if I'd made a mistake. Truth be told, the Grand Oasis was not a bad deal over all. First lets cover the bad: Maid service was spotty at times but a call to the front desk fixed that up quickly. The... more

Very nice hotel could transfer to the other 8 hotels of the same brand that were in the area for other things to do if so wished. Stayed in the new part of the hotel that was recently opened a month before we got there. They were still working out a few bugs and not everything was open but i... more

My boyfriend and I stayed 4 days Oct 30-Nov 2. We recvd excellent service. We arrived at 8am. There was a room ready for us and we were able to check in. We stayed in the main pyramid bldg. Nice clean room. Comfortable bed. No bugs. No problems with A/C. Fridge was stocked daily (except one day the water was... more

My wife I were married in Playa Del Carmen the first weekend in November. We initially planned on having a short honeymoon at an eco-resort in Tulum, but hurricane Ida led to a change of plans. After dropping a couple of family members off at Cancun airport, we decided to spend a couple of days there.. We decided to walk... more

After this trip was booked by a friend, I read the many hotel reviews posted and was scared to death to go. This was my first trip to Cancun and personally it's not my favorite beach destination. I go more for the West Indies/Carribbean tropical atmosphere with smooth sea waters and no more than 3 story high accomodations...but anyway: Grounds... more

We stayed at the Grand Oasis from Nov 7-14 2009. We traveled with our two kids, 11 years and 8 months. The hotel is beautiful. Our room had a great view. The food was average. The wait time to be seated at any of the restaurants was a minimum of 45 minutes. The beach was pretty but you couldn't go... more

We stayed at this hotel during Nov. First off the hotel is a beautiful place, with nice rooms and great views of the ocean, if you get the right room. The staff at the hotel are extremely nice and very helpful. The food was decent, nothing really phenomenal but decent. The staff there does an outstanding job of keeping the... more

My husband and I stayed at the main pyramid part of the hotel and it was amazing... Make sure you get the plan that has the black bracelet... you'll have complete access to all the bars and restraunts. The veiw was incredible but the beach was rocky... a short walk and some looking around before you go in solved that... more

Our stay was for 4 days and 3 nights; it rained off and on changing almost hourly so if you went to the beach, you would probably be holed up in your room again in 1-2 hours. We ate at Ibiza, Serape, Tunkul & Dos Lunas; Tunkul is an international buffet and we had 1 of each breakfast, lunch and... more