After this trip was booked by a friend, I read the many hotel reviews posted and was scared to death to go. This was my first trip to Cancun and personally it's not my favorite beach destination. I go more for the West Indies/Carribbean tropical atmosphere with smooth sea waters and no more than 3 story high accomodations...but anyway: Grounds... more

We stayed at the Grand Oasis from Nov 7-14 2009. We traveled with our two kids, 11 years and 8 months. The hotel is beautiful. Our room had a great view. The food was average. The wait time to be seated at any of the restaurants was a minimum of 45 minutes. The beach was pretty but you couldn't go... more

We stayed at this hotel during Nov. First off the hotel is a beautiful place, with nice rooms and great views of the ocean, if you get the right room. The staff at the hotel are extremely nice and very helpful. The food was decent, nothing really phenomenal but decent. The staff there does an outstanding job of keeping the... more

My husband and I stayed at the main pyramid part of the hotel and it was amazing... Make sure you get the plan that has the black bracelet... you'll have complete access to all the bars and restraunts. The veiw was incredible but the beach was rocky... a short walk and some looking around before you go in solved that... more

Our stay was for 4 days and 3 nights; it rained off and on changing almost hourly so if you went to the beach, you would probably be holed up in your room again in 1-2 hours. We ate at Ibiza, Serape, Tunkul & Dos Lunas; Tunkul is an international buffet and we had 1 of each breakfast, lunch and... more

This was a girls trip with 5 of us.. No A/C in our room(s) when we got there. Called to switch rooms, and instead, they sent maintenance up to repair it.. After being stuck in the room 1st two and a half hours of our vacation waiting on the AC to be fixed, they decided they couldn't fix it and... more

This was our second trip to the Grand Oasis. We went in March 2008 and again Oct. 19-29, 2009. We are in our mid 40's and went to celebrate husbands birthday and our 27th anniversary. We enjoyed the first trip so much, we booked our second trip for 11 days and 10 nights and we are so glad we did!... more

First time to stay at the Grand Oasis Cancun and it was a blast. I read lots of nasty reviews before going and thought "What have I done?" Well I'm glad I went on and didn't change my plans. We meet lots of nice nice people from all over. Our room was in one of the buildings down by the... more

My friend and I arrived to the Grand Oasis late at night. After we checked in, we weren't offered any help with our bags. We had to find someone to help us. The lighting was poor and we couldn't read the signs. The map they gave has was poorly copied, and very hard to read, to know how to get... more