The staff was very helpful here as they were always willing to help and answered all the questions we had. The food wasn't spectacular but it was good none the less. I would suggest eating dinner at Marco Polo which has theme nights (ie: Italian, french, International etc.) you will have dress a little more formal for this place. The... More

We just returned from a 5 day trip to this hotel and had a great time! We were upgraded to the Caribe side which was beautiful but a little noisy as we were right across from the lobby bar and the noise really carried. The staff was great and we enjoyed the entertainment. The buffet was not good, but the... More

Starting with the service....It was perfect! all the staff was friendly and helpful. the cleanliness of the hotel was beautiful. If I had a complaint it would be the noise, but i'm older than some and noise does bother me. Everything else was great. More

when you check in you get you get a conciere this person is called a head hunter he or she will try to get you to go to a update or a timeshare presentation what they say they will give you and what you get are 2 different things so you must pay attention we are in the so the... More

Just returned from a week at the Royal Solaris in Cancun. From the moment we stepped into the resort, we were impressed by the excellent staff. They were extremely friendly and always made sure you had everything you needed and made you feel welcome. I have been at many 5 star resorts and waited in many a line at the... More

As many of you do I read the reviews before we went and was a little concerned But I was very surprised. Our room was just ok. but we did not pay for an oceanview room so our expectations were not high. They NEVER offered for us to upgrade(thats ok because if I wanted to I would have asked them)... More

took 5 days of this busy nyc life to go on a mini vacation with my best friend, stayed at the royal solaris and i couldn't be happier we had the best time ever, the staff was great, all very friendly and made sure we were taken care of at all time. rooms were clean and did a great job... More

I have only one other all inclusive resort vaction to compare too. The hotel was alright, i personaly dont care much as long as i can sleep in AC and take a shower, it was much more than that , the room was nice , tv AC, phone, nice King size bed. great shower pressure,(always a bonus) over looked the... More

"Deluxe room with an ocean view, jacuzzi". Jacuzzi and ocean view were great. Room was not at all Deluxe. Regular small hotel room. Generally clean. Service and hospitality excellent. Close to the airport. Food was ok, always the same at breakfast and lunch buffets. Wifi only free in lobby. Depending on your experience this hotel is worth what you pay... More