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| Hotel | GBP* | Distance | Rating |
|---|---|---|---|
| Ambiance Villas | £93 | 0.0 mi 0.1 km |
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| Club International | £133 | 0.0 mi 0.1 km |
|
| ME Cancun | £132 | 0.3 mi 0.5 km |
|
| Avalon Baccara Cancun | £117 | 1.4 mi 2.2 km |
|
| The Westin Lagunamar Ocean Resort | £143 | 2.0 mi 3.3 km |
|
| restaurant | Distance | Rating |
|---|---|---|
| Casa Rolandi Cancun | 0.1 mi 0.1 km |
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| La Palapa Belga | 0.3 mi 0.4 km |
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| Cambalache | 0.5 mi 0.9 km |
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| Thing to Do | Distance | Rating |
|---|---|---|
| Coco Bongo Cancun | 0.5 mi 0.9 km |
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| Solo Buceo | 0.6 mi 1.0 km |
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| Mayan Aqua Dive | 0.6 mi 1.0 km |
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| Title | Source |
|---|---|
| “Re: TELL ME ALL YOU KNOW ABOUT THE ROYAL SUNSET, PLS.!!” | mytravelboard.com |
| “Sunset Lagoon Resort” | Caribbean-On-Line.com |
| “Re: Sunset Laguna Hotel and Marina” | mytravelboard.com |
My wife and I attended a sales pitch at sunset Royale and under the ussual high pressure sales we decided to purchase the deal. Although the ameneties are very nice, the contract and sales team are deceptive and full of loopholes. I am a SCUBA instructor and my entire family dive. I told the salesman that and wanted to be... more
To Whom It May Concern all of the reviews that are posted on this site are taken very seriously and taken into consideration during our training and procedures. This review contains some very serious allegations which we have been researched and investigated. At any time a guest reports an act of violence or robbery, two reports are generated by our...
I stayed with my family, wife and 3 boys aged 14,12 and 11 at the Sunset Lagoon for a week in a one bedroom condo that we had traded using a week from RCI. We arrived the Saturday after Christmas and stayed until the next Saturday. We did not take their timeshare tour but we took a time share tour... more
Dear Guest, we appreciate the time you took to write this review. It tells us what we are doing right, what we are doing wrong and how we can improve. I want you to know that the comments and suggestions we receive from our guests are taken seriously. Please accept our most sincerely apologies for the inconveniences you may have...
When looking for a warm spot to go to for vacation with the family we came across the Sunset Lagoon. Having just returned from a long stay in Iraq we wanted to go somewhere to just hang out as a family again and relax. Being that this is more of a sales office for the timeshare with RCI it was... more
Good evening, thank you for your reviews, we really appreciate them, they made us to improve everyday. Taking account your comments we made substantial changes in our operation searching to satisfy all our guests. Those are some of the changes: - We hire an international Executive Chef so this way we can offer a better menu and the food had...
I had the most wonderful week and everything was near perfect: the room, the lagoon, the staff, the weather, the food. I attended the sale presentation and it was a full day of enjoyment even though I did not buy. I had a great time! more
My wife and I have been going to the Royal Sunset on the ocean, or the Sunset Lagoon on the lagoon since 1999. Over the years we have upgraded to the presidential suite. We have gone with multiple friends and family members with everyone coming away completly impressed. I don't know how so many people have such a bad time.... more
My husband and I booked the Sunset Lagoon through a travel place called Resort Condominiums International (RCI). This was the worst resort we have ever stayed at. This was our first trip to Mexico and we will never go back again. We stayed in a supposed 5 star hotel, and it was so horrible. Our room was infested with ants.... more
Good evening, thank you for your reviews. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. We are very ashamed for all what happened during your stay at Sunset Lagoon. Let me inform...
My husband and I have stayed at many upscale hotels in the US and Mexico. Sunset is absolutely at the top of our list. It is clean, comfortable and the staff are very attentive. When we bought our membership, we were comped a full day snorkeling trip, massages,a trip to Xel-Ha and the ruins, AND a cruise on one of... more
My family and I flew out to Cancun in April because I was going to have a desination wedding at the NH Krystal Hotel. During our stay there we decided to go on a timeshare meeting which was suppose to last 90 minutes. The meeting ended up lasting over 4 hours and when the presenter came to the end of... more
If you are planning to vist this resort in anticipation of perhaps buying a timeshare - don't do it! The resort in itself is nice enough. Now that we own a timeshare there - its the worst timeshare experience I have ever had. We have a floating week - and when you call to bank a week - they bank... more
We own a time share at Sunset Fisherman but were unable to use it during the time that our daughter and her family could join us. It was rather short notice so we were offered instead a stay at Sunset Lagoon or Sunset Royal. Preferring a smaller and more personal vacation, we chose Sunset Lagoon and were NOT disappointed in... more
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