I really enjoyed my stay at Sunset Lagoon. The service was incredible...Shout out to Jonathan and the rest of the staff! They always kept us busy and were sooo nice! I truly fell in love with Mexico after this vacation. I am most def staying here again when I come back. It was so peaceful and everything just looked elegantly... More

I was concerned about staying here because there is not an ocean, however the tide at the sister hotel was very rough and was red flagged the entire week. After speaking to people that are regulars they say the tide is always rough in that area. I thought about staying at the sister hotel and didn't because it didn't look... More

We went to Cancun after we purchased a discounted price via Smart Circle. The package itself seemed too good to be true since it was at a heavily discounted price. Long story short, the package was worth it, but there are a few things to be aware of to make your trip fantastic & memorable. First, you must call in... More

Had a huge 1 bedroom suite that included a bedroom plus king bed off the patio. Kitchen was sufficient , had a living room area as well 2 bathrooms. Place is very well run with activities going all day every day, even a cooking class by the pool. I must state we checked out the dinner setup for the all... More

I recently was on vacation in Mexico for four weeks (3/20/10 to 4/20 10). One week at the Sunset Lagoon, Cancun. Two weeks at the Mayan Palace, Mayan Riviera. One week at the Weston Regina Raintree Vacation Club, Cancun. All of these resorts were worth staying at; however none were perfect for the vacations my wife and I really love.... More

Fun fun fun place. The activities coordinator is a blast! And you can go back and forth between ocean side and lagoon side. More

We were made this offer over the phone to stay at the sunset royal, I did some research on the place and it looked o.k.. A couple weeks before going we got a call from sunset saying we had to be moved to the lagoon. We got there to find an old run down dump and a room full of... More

First, I need to say that I am an owner and stayed in a presidential suite. These rooms are enormous and sleep 8 comfortably with 3 full baths and an efficiency kitchen. They are spotless and the staff is very courteous and attentive. My brother -in-laws suite was almost identical and just as nice. As owners we are required to... More

Of course checking in is always an issue, we of course had two suites & they couldn't accomodate us by putting us close together! Down to the front desk the next morning at 10am & we could move immediately so obviously the suite had been empty the night before. Typical. The place was only 1/2 full the entire week of... More