its taken me a long time to write this review but I have not forgotten the hotel or the staff. I travelled there with my Mum for a 7 night stay. The beach was the most beautiful beach i've ever seen, white sands and blue water. The Lifeguards each day check to see if any turtles have laid eggs, if... more

We went as a family with a 3 year old. We had a very long trip getting there and were exhausted when we arrived around midnight. We got our room fairly quickly and passed out. We did take immediate notice of the smell of the room. It was a kind of damp type smell, but considering the humidity, we understood.... more

Arrived at the beach paradise hotel on the 3rd August after a 12 hour flight only to be told they had no reservations for us...Needless to say we were somewhat annoyed at the error which was either the hotels fault or the travel agents fault , nevertheless after paying £350 for two rooms for one night we eventually got it... more

Please if youve booked this hotel change your booking "NOW" it needs pulling down its a nightmare!!! We turned up at Beach Paradise (well we did call it faulty towers) on 3rd aug this year we booked 12 months in advance only to be told after a 12 hour flight they didnt have our booking well thats when the nightmare... more

My family and I stayed here in July/August, originally for 14 nights. First impressions - hotel rooms, shabby...Staff, pleasant and helpful, meals - lovely. We had booked this holiday a year in advance requesting 2 rooms together but were told on arrival this wasn't possible as they were fully booked! They promised they would try and accommodate us the next... more

Like most travelers, I was looking for an inexpensive getaway, and having been to Cancun many times, I thought it would be okay since I read these reviews. Negatives first: 2 days before leaving I emailed the hotel inquiring about the air conditioning and was assured that although they had experienced some previous problems with the AC it had been... more

My boyfriend and I went to Cancun 3 years ago and stayed at the Barcelo, which was fabulous. This year we were on a budget and my boyfriend found this hotel that looked nice on the web site and had a great price. The reviews were mixed, but some people can be picky. We're laid back and just wanted to... more

Unlike Breezes where there is absolutely no tipping allowed, this was the total opposite. The drinks at the bar were watered down, the cups are tiny and just about everyone expected a tip. As soon as you walk in the hotel, they have sales people situated right by thelobby front door. It was very annoying and the sales people were... more

A group of us traveled to Cancun in April and stayed at the Hotetur. We went knowing that we paid a lower rate for a lower rated hotel. We were pleasantly surprised by what was available to us. We (7 adults, 5 children) had a fantastic time. The food was excellent. The buffet had a nice variety of food, from... more