I went to Cancun for my senior trip. The location of the hotel is great! It's in walking distance of all the clubs and food! But the only thing I hated was the fact that there was an AC but it didn't work! It was so hot in there I actually slept outside on one of the beds. They have... more

We stayed here for the weekend we had 5 rooms, Adults and young children from the age of 2 months to 11 years old. The Hotel is very plain as far as arquitecture goes. the rooms themselves are nice but not nice enough to make up for POOR service. As many have already stated cleanliness in common areas was pretty... more

Gee, so many negative reviews! I am a strong believer of you get what you pay for, but in this case I believe we got much more than what we paid for! Everyone was very sweet and caring. We did get moved from one room to another when I informed them that I wanted what I had seen on the... more

After a week in a low budget hotel, we finally went to the second hotel we booked. It was a blessing having an ocean front room on the 7th floor. Food wasn't bad, but the waiters were just begging for tips, which is a bit annoying in a higher standard hotel. I was my second time in the NH Krystal... more

This is la ower end resort, pushing timeshares. The location is great if you want to be near the night life and clubs. The resort in under construction, once complete I would rate it a 3 star due to location. We were told they were going to pump sand in to have a beach again. The food was ok, but... more

Visited Cancun and the NH Krystal for one day and night while spending the week on Isla Mujeres. We booked the NH Krystal based on its location to the clubs and shops. At first we were impressed with the hotel as we entered the lobby and were greeted by reception staff. However, upon closer inspection, mainly on the floor levels... more

If you are going to Cancun to walk around and enjoy what Cancun has to offer this is a definite plus!! On the other hand if you are looking to stay at a hotel and do the beach thing the entire time this is not great at all. It is very close to all the night life, and good restaurants... more

We just got back from Cancun April 28th. We did not have any problems at all. The staff was very polite and helpful, also the maid service. We did not tip to get good service. In fact we didn't leave the maid anything until the day we left. She left clean towels every day. We also had bottles of water... more

So much Negativity, it's really not that bad. I think those of you who had a negative experience bother to write on Trip Advisor, and those people who had a good experience just carry on with life and don't think about writing about it. Ok, so you will know that there is no swimmable beach at the front of the... more