Very good and very cheap considering the rate 54€ each person all inclusive. Good staff especially in reception. I have to mention Mr Arturo Flores for his support and professional job. I suggest this hotel. Better to have accomodation in the new design building. Not very nice the old building especially outside. more

I have been staying at the Krystal every year for over 10 years, and every year seems to get better. This July of 2009, i stayed in the new addition to the hotel, with the club rooms. I must say i was very impressed, from the modern designs all the way down to the excellent service, and comfort from the... more

I stayed at the NH Krystal for 4 days and loved it. Patricia in the club room is fantastic to deal with and Carlos(night manager) along with Rafeal(bell man) were a real pleasure to have helping with my stay. The hotel is located close to everything so that you don't have to take a bus or taxi. It is very... more

I have been to this hotel twice. I am early twenties and male and i went with a couple of mates for spring break. we immediately liked this hotel as it is slap bang in the centre of all the action that is the clubs and bars, restaurants and shopping. The most important thing for us was its location as... more

We stayed at this hotel eventhough there were a few bad reviews. The place is very nice and clean. The breakfast was delicious. We got a good deal on the hotel and expected it to be less than what it was. I really enjoyed my stay here and would recommend it to anyone. It is only a walking distance from... more

On leaving the airport, a very convincing sales person cornered us bearing gifts in return for a 1 1/2 hour tour of the Krystal Cancun Hotel. We were not staying there, but just couldn't say no, so the next morning we went to see the Krystal. The first free gift was breakfast for the two of us. Strangely, we were... more

Having payed for a honeymoon suite with ocean view, we first got a room with a view of the parking lot/climatization system. After having complained we got our suite in the afternoon the following day. Gave the hotel receptionist our credit card which they for some mysterical reason lost. So trying to pay our cheques at the pool bar or... more

nH Krystal gets top points for its great location - walk to the beach, numerous swimming pools, couple of blocks to the night life and easy access to buses and taxis to airport and ferries. The hotel staff are friendly and have a concierge desk for all your local travel needs. The dinner buffet is delicious with variety of locally... more

NH Krystal Cancun took advantage of two old Americans citizens. Our first trip to Mexico….. Our first Honey Moon….. Our first romantic Trip….. Just her and me….. We have been together for more than 40 years. My lovely Wife and I spent six year of our life’s working, saving, living with limitations, waiting for our first honey moon (We never... more