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Omni Cancun Hotel and Villas


Hotel class 4.0 of 5
Boulevard Kukulcan, L-48 | Zona Hotelera, Cancun 77500, Mexico
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Reviews you can trust

80% Recommend
4.0 of 5 stars 740 reviews
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By trip type
All (740)
[ Date ] [ Rating ]
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4 of 5 stars
Virginia
31 Oct 2009 | Trip type: Friends getaway
2/2 found this review helpful

I chose the all inclusive package for this hotel which is the way to go. The staff is excellent. The greet you by name and remember your favorite drink. Very on top of things. Willing to go above and beyond to may your stay stress free. There is one buffet style restaurant. It is decent. Not to big but enough... more

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5 of 5 stars
Santa Fe
26 Oct 2009 | Trip type: Couples
3/3 found this review helpful

My husband and I traveled to Cancun last week and our stay at the Omni was great! After our horrible experience at the Cancun airport (with all of the timeshare sales people) arriving at the Omni was a big relief. All of the employees are very friendly and try their best to keep you happy. The hotel is very clean... more

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3 of 5 stars
Long Beach, CA
19 Oct 2009 | Trip type: Couples
0/1 found this review helpful

I am not sure how to describe my experience at the Omni Hotel Cancun since I have very mix feelings about our stay at this hotel. My partner and I stayed in this hotel for five days in late September, from the moment we arrived at the hotel we had already problems trusting its employees. Upon arrival David (the concierge)... more

Management response from
sjbk, Director of Sales & Marketing

Dear Valued Guest, We appreciate your valuable feedback that you have provided us in this forum, which will help us deliver the experience that each of our clients expects at our resort. Unfortunately in your situation, we fell short these expectations and hope you will accept the apologies that Ms. Romero sent you by e-mail on September 25, 2009. Patricia...

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4 of 5 stars
Domincan Republic
17 Oct 2009 | Trip type: Family
1/1 found this review helpful

We went as a family with 9 and 4 year olds. The pools were nice with daily activities. The food was fantastic, all inclusive included room service which is great with kids. Rooms were beautiful as well as the grounds. No kids club, that was disappointing and lots of people trying to sell you timeshares but we did the hour... more

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5 of 5 stars
New York, NY
14 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

This hotel is more for families than going with friends as there are kids at the pool, etc. But the rooms were very clean and had balconies so that was very nice. Also the staff was extremely helpful and friendly. Would definitely consider going here next time. more

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5 of 5 stars
Massachusetts
14 Oct 2009 | Trip type: Couples
1/1 found this review helpful

Top shelf all inclusive dining and drinks, friendly faces ready to serve your needs and spotlessly clean....will definetly be back more

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4 of 5 stars
Morton Grove, IL
8 Oct 2009 | Trip type: Couples
2/3 found this review helpful

My new husband and I stayed at the Omni from June 6-13, 2009. Weather at this time was hot and steamy, but bearable! Load up on sunscreen, friends! Starting from the beginning... when getting to the CANCUN AIRPORT, walk straight through the crowd of tour guides and find your transportation (taxi, shuttle bus, etc.). Do not stop to talk to... more

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4 of 5 stars
Texas
8 Oct 2009 | Trip type: Couples
2/2 found this review helpful

The hotel was nice, clean, and the servive was outstanding. more

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3 of 5 stars
San Diego
6 Oct 2009 | Trip type: Family
0/2 found this review helpful

My family and I just came back from Cancun. We stayed in this hotel and everything was great except that this hotel has no beach at all. I took my children to enjoy the beautiful beach of Cancun and all we found was a huge rocks everywhere. We had to go to playa del Carmen where the beaches are nice....except... more

Management response from
sjbk, Director of Sales & Marketing

Thank you for you comments and do understand your frustration regarding the beach areas in our destination. As mentioned in previous posts, the Federal, State and Local governments are in the final planning stages to start the beach recuperation project, which will enhance the coast line of Cancun and bring back the full beautiful white sandy beaches that we have...

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5 of 5 stars
New York
6 Oct 2009 | Trip type: Solo travel
2/2 found this review helpful

I spent two nights in the early days of October 09 at the Omni. The nicest experience was how friendly everybody is: at the reception, at the restaurants, at the bars, the room service. Just every single one of the staff was genuinely friendly and helpful. The rooms and public spaces are all kept meticulously clean, including the pools and... more

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Omni Cancun Hotel and Villas Also Known As

  • Omni Cancun
  • Omni Cancun Hotel Villas
  • Omni Hotel Cancun
  • Cancun Omni
  • Omni Cancun Hotel & Villas
  • Omni Cancun Hotel
Address: Boulevard Kukulcan, L-48 | Zona Hotelera, Cancun 77500, Mexico
Cancun hotels Omni Cancun Hotel and Villas
4.0/5.0
740